Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

2025-2026 3rd Grade Teacher

Company: Collins Elementary

Location: Austin, TX

Posted May 08, 2025

Valid Texas teaching certificate with required endorsement for subject and level assigned or approved alternative certification program.

Auto Sales Representative

Company: USA Direct Auto

Location: Houston, TX

Posted May 08, 2025

Maintaining rapport with previous customers; suggesting trade-ins and responding to inquiries. Completing sales documentation and coordination of pre and post-…

Customer Service Support Assistant

Company: Reliable Automatic Sprinkler Co., Inc.

Location: Dallas, TX

Posted May 08, 2025

Working knowledge of administrative, clerical, and manufacturing processes. The Customer Service Sales Support Admin Assistant provides support and diversified…

Press Brake Operator

Company: DE LA FONTAINE Industries

Location: Grand Prairie, TX

Posted May 08, 2025

The bending press operator is responsible for shaping steel sheets according to technical specifications for the manufacturing of steel doors.

Electrical Area Manager

Company: HomePro

Location: Carrollton, TX

Posted May 08, 2025

The ideal candidate should possess exceptional leadership, communication, and technical skills, along with a strong background in electrical project management…

Marketing/Proposal Coordinator

Company: Poznecki-Camarillo

Location: San Antonio, TX

Posted May 08, 2025

4+ years’ experience with proposal coordination, graphic design, technical writing, communications, marketing, or similar roles. Paid Vacation and Sick Leave.

Business Analyst - Case Mgmt Team

Company: Texas Department of Family and Protective Services

Location: Austin, TX

Posted May 08, 2025

Knowledge of Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC) methodologies; high-level system design methodologies and…

Staff, Data Scientist - Computer Vision

Company: Sam's Club

Location: Grapevine, TX

Posted May 08, 2025

Option 1: Bachelors degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 4 years' experience…

Operating Room Registered Nurse III- Full-Time 0630-1500

Company: UT Health Science Center at San Antonio

Location: San Antonio, TX

Posted May 08, 2025

Current Texas Board of Nursing (or Compact State) RN license Or Temporary TX License (Permanent license to be obtained within 90 days of hire).

Staff Software Engineer- Product Development Business Systems

Company: General Motors

Location: Austin, TX

Posted May 08, 2025

Leads comprehensive design analysis of design solution. This role will advise, coach, and mentor software engineers, while making a significant impact on this…

HVAC-R service technician

Company: Accelerated Mechanical Services

Location: Dallas-Fort Worth, TX

Posted May 08, 2025

Operates hand tools, power tools, gauges and measuring equipment to perform service to the equipment and/or mechanical system. HVAC/R: 2 years (Required).

Accountant

Company: Cancer Prevention and Research Institute of Texas

Location: Austin, TX

Posted May 08, 2025

Receives, deposits to the state treasury, reconciles, and tracks revenue from license plates, grant revenue sharing agreements, application review fees,…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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