Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Residential Journeyman Plumber

Company: Elmers Home Services

Location: Grapevine, TX

Posted May 09, 2025

A valid Texas driver's license. As a Residential Journeyman Plumber, you take service customer calls, coordinate with dispatch for scheduling and debriefing,…

Data Analyst

Company: Systems Planning and Analysis

Location: San Antonio, TX

Posted May 09, 2025

SPA’s Air Force and Army Programs Portfolio provides aviation-focused analysis and program management for life-cycle systems engineering and logistics support,…

Senior Graphic Designer — BREDA

Company: MEGHANI

Location: Dallas, TX

Posted May 08, 2025

Familiarity with Shopify or web design tools like Webflow. Own and manage the design and execution of newsletters, paid ads, and social assets using pre-…

Senior Graphic Designer

Company: LV Collective

Location: Austin, TX

Posted May 09, 2025

Collaborate closely with the interior design team to ensure branding is fully integrated into the physical design of spaces, creating a seamless brand…

Senior Analyst, GRC

Company: GameStop

Location: Grapevine, TX

Posted May 08, 2025

A bachelor’s degree in cyber security, information technology, or other related field or 2 additional years of job-related experience in IT GRC, information…

ENGINEER II - MIDRANGE - AIX

Company: Frost Bank

Location: San Antonio, TX

Posted May 08, 2025

Assist in designing midrange system solutions that align with business needs, and develop detailed technical specifications, including system architecture, data…

Technical Cyber Analyst

Company: CACI

Location: Austin, TX

Posted May 09, 2025

The ideal candidate will bring strong analytical and technical skills to support the assessments, event monitoring and incident response, and assist in the…

Residential HVAC Service Technician

Company: Elmers Home Services

Location: San Antonio, TX

Posted May 09, 2025

A valid driver's license and clean driving record. Our skilled and capable staff confidently assists customers with their heating, ventilation, and air…

Pharmacist - San Antonio, TX - Office Based

Company: Worldwide Clinical Trials

Location: San Antonio, TX

Posted May 09, 2025

Some knowledge and skills in performing technical and compounding procedures. The Pharmacist, under the guidance of the Pharmacy Manager and the Site Director…

Data Analyst

Company: Security Service Federal Credit Union

Location: San Antonio, TX

Posted May 08, 2025

Excellent written and verbal communication skills with people of all technical levels and ability to interpret technical language into business language and…

Pharmacy Clinical Specialist - Full Time - Days - – Acute Care/Post-Surgical/Opioid Stewardship

Company: Houston Methodist Hospital

Location: Houston, TX

Posted May 09, 2025

IV Certification - Intravenous certification (ACPE) - If applicable to primary work assignment within 90 days AND. Three years of clinical practice experience.

Accountant

Company: City of Lewisville

Location: Lewisville, TX

Posted May 09, 2025

Reviews expenditures related to grant projects for federal (SEFA) and state (SESA) annual report preparation. Prepares financial reports and analysis as needed.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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