Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Senior Tax Manager

Company: Griffing & Company, P.C.

Location: Sugar Land, TX

Posted May 07, 2025

Review and prepare complex federal and state tax returns, focusing on partnership taxation. If you have a strong technical background in partnerships and high-…

Senior Software Engineer

Company: Stealth Startup

Location: Austin, TX

Posted May 07, 2025

Bachelor’s degree in Computer Science or a related field. Participate in and lead code reviews, sprint planning, and technical strategy sessions.

Regional Oncology Travel Float Registered Nurse (RN) - Central and South Texas Regions

Company: Texas Oncology

Location: Austin, TX

Posted May 07, 2025

Current RN state license with the State Board of Nursing in practicing state. Triages patient phone calls as needed and documents relevant information in the…

Graphic Designer - Motion Graphics & Video Editor

Company: Metro National Corporation

Location: Houston, TX

Posted May 07, 2025

Bachelor’s degree in graphic design, visual arts, motion design, multimedia, advertising, journalism, or a related field.

Senior Accountant

Company: HomeTown Services

Location: Houston, TX

Posted May 07, 2025

HomeTown Services is a residential services provider in the South Central U.S. that provides homeowners with the highest-quality heating, AC, plumbing, and…

Retail Sales Associate

Company: Athleta

Location: Houston, TX

Posted May 07, 2025

Support sales floor, fitting room, cash wrap, back of house, as required. Extensive 401(k) plan with company matching for contributions up to four percent of an…

Remote Customer Service Representative

Company: MCI Military Recruitment

Location: San Antonio, TX

Posted May 08, 2025

While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and…

Data Team Analyst

Company: Phillips 66

Location: Houston, TX

Posted May 07, 2025

The analyst will primarily develop solutions that allow analysts and strategists to leverage and enhance existing data; while developing a strong understanding…

Senior Accountant

Company: Southwest Diagnostic Imaging Center

Location: Dallas, TX

Posted May 07, 2025

Excellent verbal and written communication skills, interpersonal skills, analytical skills, organizational skills, math skills, accurate typing, and data entry…

Graphic Designer

Company: Promotional Products Association International

Location: Irving, TX

Posted May 07, 2025

Cross-functional collaboration with the marketing and creative team members, as well ask internal stakeholders, to brainstorm ideas, develop concepts and…

Registered Pharmacist

Company: SUN Behavioral Houston

Location: Houston, TX

Posted May 07, 2025

Performs all scheduled controlled substance inventories as prescribed by SUN Behavioral, federal, and state law, including a monthly controlled substance…

Product Security PenTester

Company: Accenture

Location: Austin, TX

Posted May 07, 2025

Minimum of 3 years of experience/ability to communicate security risks and flaws across a wide range of technologies & audiences, both technical and non-…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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