Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

LEASE PURCHASE Class A CDL Truck Driver - Earn up to $200K yearly!

Company: Western Express

Location: San Antonio, TX

Posted Apr 07, 2025

Drive with Western for 1-3 months or more and you can qualify as a driver trainer! With no money down, no credit check and no hidden fees, this walk-away lease…

LEASE PURCHASE Class A CDL Truck Driver - Earn up to $200K yearly!

Company: Western Express

Location: Dallas, TX

Posted Apr 07, 2025

Drive with Western for 1-3 months or more and you can qualify as a driver trainer! With no money down, no credit check and no hidden fees, this walk-away lease…

Commercial HVAC Technician

Company: Chill Brothers LLC

Location: Houston, TX

Posted Apr 07, 2025

Valid HVAC certification or license is preferred. Ability to read and interpret schematics and technical manuals. Pay: $30.00 - $40.00 per hour.

Senior Data Privacy Analyst

Company: NRG Energy, Inc

Location: Houston, TX

Posted Apr 07, 2025

The position supports, from a technical data perspective, the design, implementation, configuration, and scalability of the NRG enterprise privacy program.

Cyber Security Analyst

Company: Harvest Midstream Company

Location: Houston, TX

Posted Apr 07, 2025

Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field. Develop and implement risk mitigation strategies to address…

Pharmacy Clinical Specialist - PRN - Days

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Apr 07, 2025

PHRM - Pharmacist - State Licensure - Texas Pharmacist license or eligible for Texas Pharmacist license within 90 days AND.

Heavy Equipment Operator

Company: SSC

Location: Houston, TX

Posted Apr 07, 2025

Provides training, support, and guidance to subordinate personnel to develop their job skills. Performs routine pre and post operation inspections before and…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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