Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

CNC Machinist Second Shift Sign ON Bonus

Company: Flowserve Corporation

Location: Pasadena, TX

Posted Apr 04, 2025

May also fabricate and modify parts to make or repair machine tools or maintain industrial machines, applying knowledge of mechanics, mathematics, metal…

View Details Apply on SimplyHired

Staff Software Engineer

Company: General Motors

Location: Austin, TX

Posted Apr 03, 2025

Expertise leveraging Object Oriented Programming methodologies and design patterns including domain-driven design, microservices, cloud native, service mesh and…

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Entry Level Customer Engagement Assistant

Company: Mirse Solutions

Location: Dallas, TX

Posted Apr 02, 2025

To develop relationship-based customer service opportunities that not only convey the message but make sure it is received. Pay: $895.00 - $1,063.00 per week.

View Details Apply on SimplyHired
travel 401(k)

Travel Nurse RN - Telemetry - $1,727 per week

Company: AHS Staffing

Location: Austin, Texas

Posted Apr 04, 2025

View Details Apply on healthecareers.com

Commercial Service Plumber

Company: POLK

Location: Grand Prairie, TX

Posted Apr 03, 2025

Precision Work: Skillfully operate hand tools, power tools, gauges, and measuring equipment to deliver top-tier service on equipment and mechanical systems.

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Heavy Haul Driver - Wind Division

Company: UACL Logistics

Location: Houston, TX

Posted Apr 03, 2025

Must have valid Class A CDL. Must be able to operate a steerable trailer. _*Daily Per Diem & Load Percentages Paid*_. Must be at least 21 years old.

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Journeyman Electrician

Company: Rule Electrical Services L.L.C

Location: Austin, TX

Posted Apr 04, 2025

Valid electrician's license or certification as required by local regulations. The ideal candidate will have extensive experience in both commercial,…

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HVAC Service Technician

Company: POLK

Location: Grand Prairie, TX

Posted Apr 03, 2025

Driving Record: A clean driving record and a valid driver's license. Safety & Compliance: Strictly abide by safety rules and regulations, including courteous…

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Program/Project Coordinator

Company: Integrated Human Capital

Location: San Antonio, TX

Posted Apr 03, 2025

Bachelor's degree in Business Administration or a related field from an accredited university (or equivalent work experience in lieu of degree).

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Staff Full Stack Software Engineer

Company: General Motors

Location: Austin, TX

Posted Apr 03, 2025

This role offers the opportunity to advise, coach, and mentor software engineers, while making a significant impact on this new application and helping to…

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Hourly - Customer Service Representative TMDSAS

Company: The University of Texas System

Location: Austin, TX

Posted Apr 02, 2025

Answer incoming calls from customers and assist with their inquiries and concerns. Address and resolve customer complaints and issues in a timely manner.

View Details Apply on SimplyHired

Junior Java Developer

Company: Macquarie Group Limited

Location: Houston, TX

Posted Apr 04, 2025

Extensive application design and development experience and strong technical knowledge in Java and cloud native technologies.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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