Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Electrical Maintenance Technician / Shop Electrician

Company: Jereh North American Group

Location: Houston, TX

Posted Mar 10, 2025

Inspection & Testing: Perform inspections, testing, troubleshooting, and data collection on low and medium voltage electrical systems on test pads.

Client Service Executive

Company: Gallagher Benefit Services

Location: Austin, TX

Posted Mar 09, 2025

Securing existing business and actively driving the sale of additional services and lines of coverage. Must hold appropriate licensing as required and be able…

Assistant Brand Marketing Manager

Company: Red Cardinal Events

Location: Irving, TX

Posted Mar 08, 2025

As an important part of our marketing strategy, you will be the local face to our clients global brand and by reaching new entry-point consumers.

Cyber/Indications and Warnings Analyst

Company: Interclypse, Inc.

Location: San Antonio, TX

Posted Mar 09, 2025

A Bachelor’s Degree in Information Assurance or related field. The successful candidate will develop new dashboards and analytics to refine existing reports and…

Developer

Company: Pennrose

Location: Houston, TX

Posted Mar 07, 2025

Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties, on-call emergencies, training, etc.).

Registered Nurse - Night Shift (PRN)

Company: Tang and Company

Location: Austin, TX

Posted Mar 12, 2025

Current State Registered Nurse (RN) license. Current Basic Life Support (BLS/AED) certification from the American Heart Association;

Sales Research and Marketing Coordinator

Company: Reagan Outdoor Advertising

Location: Austin, TX

Posted Mar 10, 2025

Utilize the existing sales tools in implementing new uses that will facilitate the sales process. Have a comprehensive working knowledge of sales research tools…

Sr Access Center Workforce Management Analyst-Central Scheduling (Katy)

Company: Houston Methodist

Location: Katy, TX

Posted Mar 10, 2025

Bachelor's degree in business administration, mathematics, statistics, or related field; or additional four years of experience (in addition to the minimum…

Customer Engagement Representative

Company: Red Cardinal Events

Location: Irving, TX

Posted Mar 08, 2025

Ensure a seamless customer experience from initial outreach to product delivery and installation by working closely with compliance.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

Related Pages