Technical Support Jobs in Chicago, IL

60,646 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Manager - Digital Content Strategy

Company: United Airlines

Location: Chicago, IL

Posted Jul 10, 2025

Leads content strategy, content governance, content management strategy, and content best practices, including search engine optimization.

Ammonia Technician

Company: JTM FOODS LLC

Location: Chicago, IL

Posted Jul 09, 2025

Troubleshoot and repair mechanical, electrical, hydraulic, pneumatic, and plumbing systems. Knowledge of mechanical systems, electrical distribution, and safety…

ETL/SQL Data Analyst

Company: Magnifact

Location: Chicago, IL

Posted Jul 09, 2025

Bachelor’s Degree in Business, Computer Science, Information Systems, or related field. Leverage tools such as Jenkins for automating ETL processes within a…

CHICAGO SOUTH LOOP ELECTRICIAN

Company: State of Illinois

Location: Chicago, IL

Posted Jul 09, 2025

Requires a valid driver’s license and the ability to travel to various sites/facilities. Under general supervision, receiving day-to-day guidance from the Chief…

Thermoforming - Process Technician

Company: Pactiv Evergreen

Location: Bridgeview, IL

Posted Jul 09, 2025

Two or four year technical degree or certification. Partner with plant Training Coordinator to develop and conduct training programs for line operators and…

Senior Accountant

Company: Rosecrance Health Network

Location: Chicago, IL

Posted Jul 09, 2025

OR a Bachelor's Degree and a valid CPA (Certified Public Accountant) license. Master's Degree in Accounting, Business or a related field.

Business System Analyst, HRIS Data - National Office (Remote)

Company: YMCA of the USA

Location: Chicago, IL

Posted Jul 09, 2025

Excellent communication and interpersonal skills; ability to translate technical concepts for non-technical audiences. YMCA Team Leader certification preferred.

EHS Prevention Initiative Lead Teacher

Company: Easterseals Serving Chicagoland and Greater Rockford

Location: Chicago, IL

Posted Jul 09, 2025

Facilitate with the classroom teaching team the creation and implementation of group lesson plans. The Lead Head Start Teacher ensures that all education staff…

Manual Machinist

Company: Monarch Technical Search

Location: Burr Ridge, IL

Posted Jul 09, 2025

Strong mechanical knowledge with the ability to understand complex technical drawings. The ideal candidate will possess strong mechanical knowledge and…

Job Assistance Data Analyst

Company: Benda Infotech

Location: Chicago, IL

Posted Jul 09, 2025

Present findings in a clear and concise manner to technical and non-technical stakeholders. Bachelor’s or Master’s degree in Data Science, Statistics, Computer…

Regional Marketing Associate - Student Housing Exp Required

Company: The Scion Group

Location: Chicago, IL

Posted Jul 09, 2025

Scion is paving a path in student living, and the Regional Marketing Associate is a crucial team member responsible for driving traditional marketing efforts…

Oncology Infusion RN 2 - RUSH Cancer Center (Chicago) - Per Diem

Company: Rush Oak Park

Location: Chicago, IL

Posted Jul 09, 2025

Demonstrates accountability for own professional practice, including progress toward achievement of annual goals. Work Type: Restricted Part-Time (0. 1 FTE).

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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