Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Founding Graphic Designer

Company: Bulqit

Location: Chicago, IL

Posted Jul 08, 2025

Have enough technical skill to collaborate with developers—or even build simple tools and automations yourself.

Campus Safety Officer - FT 1:30 pm - 10:00 pm

Company: Oak Park and River Forest High School

Location: Oak Park, IL

Posted Jul 08, 2025

E. Good physical condition; able to run, stand for long periods of time, and run up stairs quickly in responding to calls for assistance.

Marketing Graphic Designer

Company: Oak Park Park District

Location: Oak Park, IL

Posted Jul 08, 2025

Associate or bachelor’s degree in graphic design, Communications, Marketing, Electronic Media/Fine Arts, Digital Media, or related field.

Spot Welder

Company: Thunder Metal Works

Location: Broadview, IL

Posted Jul 08, 2025

Competent in operating power tools safely and effectively in a construction environment. The ideal candidate will have experience in welding processes and the…

Culinary Director

Company: Soul & Smoke

Location: Chicago, IL

Posted Jul 08, 2025

Driver’s license is strongly preferred. This role partners with the Chef, office team, and kitchen staff to maintain high standards while driving efficiency and…

Employee Service Center Representative - Chicago

Company: MSG Entertainment Holdings, LLC

Location: Chicago, IL

Posted Jul 08, 2025

Act as the primary point of contact for employee inquiries, handling communications via phone calls, in person interactions, and ticketing system, while…

HVAC Technician

Company: Goodberlet Home Services

Location: Oakbrook Terrace, IL

Posted Jul 08, 2025

Valid driver's license with a clean driving record. Operate company vehicles safely as a van driver to transport tools and equipment to job sites.

Senior Customer Support Specialist - Chicago, IL

Company: Uber

Location: Chicago, IL

Posted Jul 09, 2025

Facilitate driver sign-ups and communicating value proposition of driving with Uber, which may include proactive outreach.

Local Sous Chef

Company: HSG

Location: Elmhurst, IL

Posted Jul 08, 2025

Monitor food quality, presentation, and portion control to meet guest expectations. Assist with training new kitchen staff on kitchen procedures, safety…

FSI/Principal – Enterprise Data Analyst - Business Consulting

Company: Infosys

Location: Chicago, IL

Posted Jul 08, 2025

Good depth of knowledge and implementation experience in front-to-back office processes across product areas and leading products in this space.

Staff Accountant

Company: Windfall Group

Location: Oak Brook, IL

Posted Jul 08, 2025

Associate’s or Bachelor’s degree in Accounting, Finance, or related field. Work with property managers and construction teams to ensure invoice accuracy and…

Union Carpenter Foreman - Data Center Hot Aisle Containment

Company: Turner Construction Company

Location: Chicago, IL

Posted Jul 09, 2025

Supervise and develop trade employees, as assigned, including providing input on or completing performance appraisals. Address staff needs and resolve problems.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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