Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Community Health Worker - Must live in Peoria, Knox, Fulton Counties, IL

Company: CVS Health

Location: Gurnee, IL

Posted Jan 24, 2025

CVS Health is seeking Community Health Care Workers (CHW) to serve as a bridge between members and healthcare providers in Peoria, Knox, and Fulton Counties, IL. The role involves conducting home visits, educating healthcare professionals, building relationships, and assisting with care plan implementation. Candidates should have 3-5 years of community experience, reliable transportation, and preferably clinical services experience. The pay range is $18.50 - $38.82, with benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more.

Retail Associate Part-Time - NOW HIRING

Company: The TJX Companies, Inc.

Location: Gurnee, IL

Posted Jan 24, 2025

TJ Maxx Store 0081 in Gurnee, IL is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company offers a dynamic work environment with opportunities for growth and a comprehensive benefits package. TJ Maxx values diversity and encourages applicants to bring their unique perspectives to work.

Registered Client Relationship Analyst

Company: Morgan Stanley

Location: Chicago, IL

Posted Jan 24, 2025

The Registered Client Relationship Analyst plays a crucial role in shaping the future of service by modernizing client experiences. This role involves assisting Financial Advisors in developing financial strategies, cultivating client relationships, and providing comprehensive support including account onboarding, order processing, and performance reporting. The analyst also collaborates with the team to prepare marketing materials and participates in firm initiatives. Essential skills include strong computer skills, excellent interpersonal and client service abilities, and the capacity to work in a fast-paced environment.

Food Service Worker

Company: Sodexo

Location: Romeoville, IL

Posted Jan 24, 2025

Sodexo is seeking a Food Service Worker for full-time employment at Lewis University. The role involves preparing and serving a variety of menus, maintaining cleanliness, and providing excellent customer service. No prior experience is required. Sodexo offers a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

Assistant Director South Arlington Heights KinderCare

Company: KinderCare Learning Companies

Location: Arlington Heights, IL

Posted Jan 24, 2025

KinderCare Learning Companies, the first early childhood education provider to receive the Gallup Exceptional Workplace Award, is seeking an Assistant Director. This role involves leading teaching staff, supporting families, and achieving operational objectives. The Assistant Director will educate parents, teachers, and leaders on the value of early childhood education. They will also partner with parents, cultivate positive relationships with families, teachers, and other stakeholders, and serve in various roles within the center. The ideal candidate should have at least two years of early childhood education experience, excellent communication skills, and CPR/First Aid certification. KinderCare offers comprehensive benefits, including discounted child care, medical/dental/vision coverage, mental health support, and more. The company operates in over 2,000 sites across 40 states, committed to providing high-quality child care to all families.

Part Time Branch Office Administrator

Company: Edward Jones

Location: Mundelein, IL

Posted Jan 24, 2025

Edward Jones is seeking a Branch Office Support Professional for a part-time role in Libertyville, IL. The role involves being a critical member of a small team, serving as the first point of contact for clients, and working closely with a financial advisor to help clients achieve their financial goals. The company offers comprehensive training, a supportive network, and opportunities for professional development. Key responsibilities include delivering exceptional service, participating in business planning, identifying client needs, and driving marketing activities. The role also offers competitive compensation and benefits, including health coverage and a retirement plan. Edward Jones values diversity and inclusivity, and associates are seen, heard, respected, and supported.

Principal Product Owner (Backend Platform)

Company: Discover

Location: Riverwoods, IL

Posted Jan 24, 2025

Discover is offering a Product Professional role with a collaborative culture, opportunities for growth, and the chance to make a significant impact at a leading digital banking and payments company. The role involves partnering with stakeholders to define product vision, assess product performance, and develop strategic product plans. Key responsibilities include building product backlogs, aligning with compliance and quality standards, and collaborating with cross-functional teams to develop go-to-market strategies. The ideal candidate should have a Bachelor's degree in a relevant field and 6+ years of experience in Product Management or Engineering in Financial Services or Tech Industry. Bonus points for knowledge of APIs, Microservices, Datadog or Instana, and Agile certifications.

Principal Campaign Management

Company: Discover

Location: Riverwoods, IL

Posted Jan 24, 2025

Discover is offering a Marketing Analyst position with a focus on conducting channel studies, designing measurement plans, and developing strategies. The role involves partnering with marketing teams, analyzing data, and identifying growth opportunities. The company values unique skills and offers a collaborative culture. Qualifications include a Masters degree in Business, Management, Engineering, Statistics, Mathematics, or related, and 4+ years of experience in Marketing Analyst roles. The base pay ranges from $91,000 to $153,400, with additional incentives. Benefits include paid parental leave, 401(k), health benefits, and more. Discover is committed to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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