Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Human Resources & Accounts Payable Admin- The Morton Arboretum

Company: Aramark

Location: Downer's Grove, IL

Posted Jan 24, 2025

The Administrative Support Worker role at Aramark involves assisting management with various administrative tasks, including ordering, data entry, filing, and customer service. The position requires strong interpersonal skills, proficiency in Microsoft applications, and the ability to work well with diverse groups. The hourly rate ranges from $30.00 to $33.00, with potential for additional compensation. Aramark offers comprehensive benefits, including medical, dental, vision, and work/life resources. The job may involve changes in duties and new assignments as needed.

Sales & Marketing Consultant

Company: Sinclair Broadcast Group

Location: Decatur, IL

Posted Jan 24, 2025

Sinclair Inc. is seeking a marketing specialist and sales professional to drive growth of assigned accounts, uncover new opportunities, and nurture relationships with existing clients. The role involves delivering weekly revenue forecasts, creating effective marketing campaigns, and providing superior customer service. Preferred skills include familiarity with cross-platform marketing solutions, CRM platforms, and strong communication abilities. The position is eligible for a base salary of $45,000 to $55,000, commissions, and comprehensive benefits.

KYC Business Analyst

Company: Meta

Location: Chicago, IL

Posted Jan 24, 2025

The job posting is for a KYC Business Analyst role within Meta's FinTech Compliance Team. The role involves executing large-scale projects in payments, collaborating with various teams, and driving process innovation. Key responsibilities include analyzing data, proposing solutions, creating technical requirements, performing control testing, and contributing to process improvements. The ideal candidate should have a Bachelor's degree, 3+ years of business analysis experience, and understanding of finance and KYC controls. Proficiency in data analysis, process modeling, and SQL is required. Preferred qualifications include experience in a compliance department, working in a team environment, and communicating across different organizational levels.

24/7 Endur Application Analyst

Company: RWE Clean Energy

Location: Chicago, IL

Posted Jan 24, 2025

RWE Supply & Trading GmbH in Chicago is seeking a full-time, permanent Endur Application Analyst. The role involves providing stability to Endur by monitoring infrastructure and resolving day-to-day issues. Responsibilities include system problem-solving, meeting with users to define business needs, and working closely with stakeholders for quick issue resolutions. The ideal candidate should have a BSc or higher degree in IT/Computer Science, 2-5 years of Endur experience, and knowledge in ETRM domain. Skills required include scripting, database management, strong communication, and analytical problem-solving abilities. The company offers a modern culture, interesting tasks, and an excellent compensation package.

(USA) Personal Shopper - Sam's

Company: Walmart

Location: Gurnee, IL

Posted Jan 24, 2025

Financial Solutions Advisor - Consumer Investments - Geneva, IL Financial Center

Company: Bank of America

Location: St. Charles, IL

Posted Jan 24, 2025

Bank of America is seeking a Financial Advisor to provide comprehensive advice and customized solutions to clients, helping them achieve their financial goals. The role involves triaging client leads, making referrals, meeting with clients to review financial goals, and building a financial plan with brokerage products. The ideal candidate should have Series 7 & 66 licenses, at least one year of experience in the investments industry, and strong relationship-building skills. The position offers a competitive salary, benefits, and opportunities for growth. It's a 1st shift role with 40 hours per week, located in Geneva, IL.

Senior Managing Consultant, Services Business Development

Company: Mastercard

Location: Chicago, IL

Posted Jan 24, 2025

Mastercard is seeking a Senior Managing Consultant for Services Business Development. The role involves driving growth with key customers, managing a portfolio of strategic clients, and promoting Mastercard Services solutions. The ideal candidate should have significant B2B sales experience, strong analytical and problem-solving skills, excellent communication and persuasion abilities, and a customer-first attitude. They must be able to own the sales process, from prospecting to executing commercial contracts, and achieve sales targets. The role also involves collaborating with stakeholders, defining engagement scope, and supporting project/customer success teams. Mastercard offers a competitive salary range of $161,000-250,000, along with comprehensive benefits.

Shift Supervisor Trainee

Company: CVS Health

Location: Peoria, IL

Posted Jan 24, 2025

Manager 3, Regional Operations Support / ROSI

Company: Sodexo

Location: Chicago, IL

Posted Jan 24, 2025

Sodexo is seeking a full-time Regional Operations Support Manager 3 (ROSI) for up to 18 months. The role involves managing people, processes, and projects, with a focus on driving client and patient satisfaction. The successful candidate will work closely with multiple directors/general managers, reports directly to the Client Executive, and is encouraged to apply for permanent positions at any Sodexo location. The position offers comprehensive benefits and opportunities for career growth. Sodexo values diversity and inclusion, and the ideal candidate will have 3-5 years of relevant experience, strong leadership skills, and a background in healthcare or facilities management.

Sales Development Program - Inside Sales (Hybrid in Vernon Hills, IL)

Company: BD

Location: Vernon Hills, IL

Posted Jan 24, 2025

BD, a leading global medical technology company, is seeking a sales representative for a hybrid role in Vernon Hills, Illinois. The ideal candidate will have 1-3 years of sales experience, a Bachelor's degree, and strong knowledge of Microsoft Office. Responsibilities include managing and building relationships within an assigned territory to increase revenue growth and customer satisfaction, presenting quarterly business updates, and maintaining a valid state-issued driver's license. BD offers a supportive environment for learning, growth, and career advancement, with competitive pay, benefits, and opportunities for future relocation.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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