Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

FRONT END/RECEIVING LEAD CLERK

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

The job description involves receiving and verifying grocery vendor deliveries, demonstrating company values, and providing excellent customer service. Responsibilities include teamwork, friendly customer interactions, operating equipment, maintaining store security, and ensuring product quality. The role requires strong interpersonal skills, the ability to work in a fast-paced environment, and adherence to food safety regulations. Benefits include comprehensive healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Merchandise Associate

Company: The TJX Companies, Inc.

Location: Springfield, IL

Posted Jan 24, 2025

Consulting, Senior Consultant

Company: Deloitte

Location: Chicago, IL

Posted Jan 24, 2025

Pharmacy Technician

Company: CVS Health

Location: Upper Alton, IL

Posted Jan 24, 2025

General Manager 5 - Food

Company: Sodexo

Location: Chicago, IL

Posted Jan 24, 2025

Financial Solutions Advisor Stage I - Registration Candidate - Consumer Investments - Aurora Financial Center

Company: Bank of America

Location: Aurora, IL

Posted Jan 24, 2025

Bank of America is seeking a Financial Solutions Advisor Stage I (FSA I) to join their Advisor Development Program. The role involves obtaining Securities Industry licenses, learning foundational skills for client relationship management, and providing comprehensive financial advice. The bank offers world-class training, on-boarding programs, and continuous development opportunities. The position is subject to SAFE Act registration requirements. Required qualifications include goal-setting, sales skills, clear communication, teamwork, complexity management, adaptability, time management, and thoroughness. Desired qualifications include strong computer skills, a bachelor's degree, and experience in financial services or sales.

Pharmacy Technician

Company: CVS Health

Location: Peoria, IL

Posted Jan 24, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Lead Architect

Company: CVS Health

Location: Springfield, IL

Posted Jan 24, 2025

CVS Health is seeking an experienced Enterprise Architect to join their team, driving innovation and collaboration for their platform. The role involves defining and creating roadmaps, architectures, standards, and best practice documents. The ideal candidate should have 10+ years of relevant experience, including expertise in architectural methodologies, design patterns, and best practices. They should also possess a diverse technical background with depth in AI/ML, cloud, data platforms, and hybrid solutions. The role offers a competitive pay range, comprehensive benefits, and opportunities for professional growth.

(USA) Member Team Lead

Company: Walmart

Location: Aurora, IL

Posted Jan 24, 2025

The job involves assisting management in supervising associates, communicating with members, providing excellent service, handling accounting tasks, developing processes, ensuring compliance with company policies, leading teams, and participating in various benefits. The role requires 6 months of retail experience and customer service experience, and the preferred candidate has supervisory experience.

Registered Nurse

Company: DaVita

Location: Vernon Hills, IL

Posted Jan 24, 2025

DaVita is recruiting a Registered Nurse for a full-time position in Vernon Hills, Illinois. The role involves delivering compassionate care to patients with end-stage renal failure or chronic kidney disease in a hospital setting. The nurse will work across multiple locations including Northwestern McHenry Hospital, Northwestern Huntley Hospital, Northwestern Woodstock Hospital, and Northwestern Medicine Lake Forest Hospital. The schedule is day shift, full-time with benefit eligibility. DaVita offers comprehensive benefits including paid parental leave, fertility solutions, adoption assistance, and more. The nurse will be part of a supportive team, delivering care to patients with multiple co-morbidities, and will have the opportunity to work in various settings like ICU, CCU, ED, and more. The role requires a current RN license, an Associate's Degree in Nursing, and three years of experience. DaVita is a clinical leader with a commitment to improving patient health through quality improvement initiatives.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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