Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Business Account Executive

Company: Spectrum

Location: O'Fallon, IL

Posted Jan 24, 2025

Branch Manager LaSalle and Kinzie

Company: PNC

Location: Chicago, IL

Posted Jan 24, 2025

Personal Banker

Company: PNC

Location: Naperville, IL

Posted Jan 24, 2025

PNC is seeking a Personal Banker for their Naperville, IL branch. The role involves strengthening customer relationships through a defined sales process, identifying appropriate financial solutions, and driving proactive sales conversations. The ideal candidate will have accountability, banking knowledge, client loyalty, customer experience, and customer service skills. Preferred qualifications include experience in retail lending, selling, and understanding customer needs. The position offers a base salary between $46,800.00 - $57,500.00, and a comprehensive benefits package including health insurance, 401(k) with PNC match, and paid time off.

Prisma Cloud Solutions Architect, Majors

Company: Palo Alto Networks

Location: Chicago, IL

Posted Jan 24, 2025

Palo Alto Networks is a cybersecurity company committed to being the partner of choice, protecting the digital way of life. They value innovation, collaboration, and execution, with a focus on disruptive ideas and integrity. The company offers a range of benefits including FLEXBenefits, mental and financial health resources, and personalized learning opportunities. As a Solutions Architect, you'll build relationships with customers, educate them on security trends, and showcase best practices. The role requires a degree in CS or equivalent, 4+ years of technical sales experience, and hands-on experience with IaC and CI/CD tools. The team is part of the Core Palo Alto Networks account team, with a focus on end-to-end customer relationships. Compensation is competitive, with a range of $198,000 - $273,000/YR.

Application Engineer (Full Stack)

Company: Discover

Location: Riverwoods, IL

Posted Jan 24, 2025

Discover is offering a job opportunity for an Application Engineer. The role involves analyzing, developing, and designing solutions for application software in an Agile environment. The successful candidate will perform technical design, coding with test automation, support, and documentation of software application modifications. They will ensure quality code delivery through continuous integration, development, and testing. The role also includes overseeing design and implementation of products, mentoring early-career engineers, and contributing to technology communities of practice. Qualifications include a Bachelor's degree in Computer Science or related field, 3+ years of IT/Engineering experience, and proficiency in Java, REST APIs, CI/CD pipelines, and cloud technologies like AWS, OpenShift, or Kubernetes. The position offers a competitive salary range and benefits package.

Target Security Specialist

Company: Target

Location: Villa Park, IL

Posted Jan 24, 2025

Target is offering a job for a Security Specialist with a starting hourly rate of $18.75 USD. The role involves ensuring guest and team safety, crisis response, and preventing theft. The position requires skills in intelligence-led tactics, de-escalation, and use of Target's video surveillance system. The ideal candidate should be at least 18 years old, have a welcoming attitude, and be comfortable working in a fast-paced environment. Target provides training and competitive benefits.

Cashier/Food Service Worker

Company: Sodexo

Location: O'Fallon, IL

Posted Jan 24, 2025

Pharmacy Technician

Company: CVS Health

Location: Buffalo Grove, IL

Posted Jan 24, 2025

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including health insurance, retirement plans, and well-being programs.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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