Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

Shipping Handler - 2nd Shift

Company: CVS Health

Location: Mount Prospect, IL

Posted Jan 24, 2025

Grocery Clerk

Company: Kroger

Location: Northbrook, IL

Posted Jan 24, 2025

The job description outlines responsibilities for a Grocery Clerk at Mariano's, a Kroger company. Key duties include creating a positive customer experience, maintaining a clean and safe environment, assisting in sales and profit goals, and ensuring product freshness. The role involves customer service, product knowledge, and adherence to food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, stress management, effective communication, and basic math. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

VP, Credit Review

Company: Discover

Location: Riverwoods, IL

Posted Jan 24, 2025

Discover is offering a VP position for the Credit Review Program, which involves comprehensive oversight of both consumer and non-consumer credit. The role requires leading an independent credit review function, ensuring reliability and effectiveness of credit risk management processes. The VP will work closely with business leaders, second line defense teams, and the board of directors. Key responsibilities include strategic planning and execution of periodic credit reviews, overseeing asset quality, and interacting with senior executives and regulators. The ideal candidate should have a bachelor's degree in a relevant field and 12+ years of experience in credit review and risk management. Bonus points for a master's degree and extensive industry experience.

Grocery Clerk

Company: Kroger

Location: Crystal Lake, IL

Posted Jan 24, 2025

The job description outlines responsibilities for a Grocery Clerk at Mariano's, a Kroger company. Key duties include creating a positive customer experience, maintaining a clean and safe environment, assisting in sales and profit goals, and ensuring product freshness. The role involves customer service, product knowledge, and adherence to food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, stress management, effective communication, and basic math. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Cashier

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Park Ridge, IL

Posted Jan 24, 2025

Financial Solutions Advisor Registration Candidate-Consumer Investments - Northbrook Financial Center

Company: Bank of America

Location: Northbrook, IL

Posted Jan 24, 2025

Bank of America is seeking Financial Advisors for its Advisor Development Program. Successful candidates will join as Financial Solutions Advisor Stage I (FSA I), receiving comprehensive training and support. They will obtain necessary licenses, learn foundational skills, and work in a financial center. With progress, they can advance to Financial Solutions Advisor Stage II and other roles within Bank of America and Merrill. The role offers unlimited financial growth potential, robust marketing support, and ongoing professional development. Required qualifications include goal-setting, sales skills, clear communication, teamwork, and adaptability.

Grocery Clerk

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

Cashier

Company: Kroger

Location: Buffalo Grove, IL

Posted Jan 24, 2025

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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