Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Community Health Worker - Must live in Peoria, Knox, Fulton Counties, IL

Company: CVS Health

Location: Cary, IL

Posted Jan 24, 2025

CVS Health is seeking Community Health Care Workers (CHW) to serve as a bridge between members and healthcare providers in Peoria, Knox, and Fulton Counties, IL. The role involves conducting home visits, educating healthcare professionals, building relationships, and assisting with care plan implementation. Candidates should have 3-5 years of community experience, reliable transportation, and preferably clinical services experience. The pay range is $18.50 - $38.82, with benefits including medical, dental, vision, 401(k), and more.

Lead Data Engineer (AWS, Azure, GCP)

Company: CapTech

Location: Chicago, IL / Remote

Posted Jan 24, 2025

Beauty Team Leader

Company: Target

Location: Villa Park, IL

Posted Jan 24, 2025

Insurance Sales Associate

Company: Comparion Insurance Agency

Location: Orland Park, IL

Posted Jan 24, 2025

Liberty Mutual is hiring an Insurance Sales Associate for their Orland Park, IL office. The role involves working alongside a Comparion Insurance Sales Agent to drive new business sales and customer retention. Key responsibilities include utilizing consultative sales techniques, identifying cross-selling opportunities, and meeting monthly sales goals. The company offers comprehensive benefits, a supportive work environment, and opportunities for professional growth. A state insurance license is required or candidates must be willing to earn one with provided training.

General Manager 5 - Food

Company: Sodexo

Location: Chicago, IL

Posted Jan 24, 2025

Sodexo, in partnership with Magic Johnson Enterprises, is seeking a General Manager for a premier Banking client in Chicago, Illinois. The role involves overseeing hospitality operations, managing finances, directing customer interaction, and leading Sodexo associates. The ideal candidate should have strong leadership, communication, and financial skills, along with experience in food and beverage or catering. Sodexo offers competitive compensation and benefits, including medical, dental, vision care, 401(k) plan, paid time off, and career growth opportunities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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