Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Diesel Fleet Technician I

Company: Sysco

Location: Park Ridge, IL

Posted Jan 24, 2025

Sysco Chicago, Inc. is seeking a Fleet Technician Apprentice to assist Fleet Technicians II and III in maintaining safe, reliable, and cost-efficient vehicles. The role involves learning to perform preventive maintenance inspections and repairs, diagnosing malfunctions, and performing quality repairs under guidance. The ideal candidate should have medium/heavy duty truck technical training, basic knowledge of vehicle systems, and computer skills. No experience is required, but a valid driver's license (CDL preferred) is necessary. The job involves regular physical activities, non-traditional hours, and occasional travel.

Product Manager- Microsoft, Azure

Company: CDW

Location: Chicago, IL

Posted Jan 24, 2025

Registered Nurse (RN)

Company: DaVita

Location: Evanston, IL

Posted Jan 24, 2025

Copy Manager (Hybrid: Onsite and Remote)

Company: US Foods

Location: Rosemont, IL

Posted Jan 24, 2025

US Foods is seeking a Copy Manager with extensive experience in multi-channel copywriting and content creation. The role involves overseeing all written content, managing a team of copywriters, and collaborating with various departments. The position is hybrid, requiring 3 days onsite in Rosemont, IL and 2 days remotely. Key responsibilities include writing and editing copy for various channels, developing content strategies, and staying updated on industry trends. The ideal candidate should possess strong leadership skills, excellent communication, and a deep understanding of the company's brand, culture, and business goals.

Analyst Data Analytics

Company: Walgreens

Location: Deerfield, IL

Posted Jan 24, 2025

Sr Relationship Manager II - Client Onboarding Operations

Company: Merrill

Location: Chicago, IL

Posted Jan 24, 2025

Bank of America is seeking a Sr Relationship Mgr II for onboarding and strategic account management of Institutional clients across Fixed Income and Equity products. The role involves providing client relationship management services, documenting LOB processes, and analyzing opportunities to drive operational excellence and efficiency. The candidate should have 2-3 years of onboarding experience, working knowledge of AML/KYC and Regulatory requirements, and strong written and verbal communication skills. The position offers a competitive salary range of $89,500.00 - $225,000.00 annualized, along with benefits and opportunities for growth.

Store Manager

Company: Walgreens

Location: Hickory Hills, IL

Posted Jan 24, 2025

The role of a Walgreen store manager involves managing store operations, improving sales and profitability, and ensuring a positive customer experience. Key responsibilities include supervising staff, managing inventory, analyzing business performance, and ensuring compliance with laws and regulations. The manager is also expected to lead by example, demonstrating excellent customer service and fostering a positive work environment. The position requires a bachelor's degree and 3 years of retail management experience, or a high school diploma and 5 years of experience. A licensed pharmacy technician certification is required in some states.

Pharmacist (Full or Part Time)

Company: Walgreens

Location: Edwardsville, IL

Posted Jan 24, 2025

Sales Account Manager

Company: Coca-Cola

Location: Crestwood, IL

Posted Jan 24, 2025

Reyes Coca-Cola Bottling is seeking a Full-Time Account Manager for local routes in Countryside, Downers Grove, Westmont, Western Springs, Alsip and surrounding communities. The role involves maintaining customer relationships, increasing business through product sales, and executing sales plans. Benefits include medical, dental, vision, 401K match, PTO, and education reimbursement. The salary ranges from $51,750-64,687 plus monthly sales incentive.

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Romeoville, IL

Posted Jan 24, 2025

Walgreens is transforming its pharmacy technician roles to a more patient-centric environment. As a Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Fluency in English, good math and computer skills, and preferably prior retail or Walgreens experience are required. PTCB certification is preferred but not mandatory. The role offers training, personal development opportunities, and potential for eight college credit hours through the Walgreens pharmacy technician apprenticeship program.

Veterinarian

Company: Banfield Pet Hospital

Location: Vernon Hills, IL

Posted Jan 24, 2025

Banfield, a leading general veterinary care practice in America, is offering full-time and part-time positions for veterinarians in Vernon Hills, Gurnee, and Kildeer. They are providing a generous sign-on bonus and relocation assistance. The anticipated starting base salary ranges from $102,000 to $170,000 per year, plus production. Banfield values work-life balance and offers a comprehensive benefits package including medical, dental, vision insurance, paid time off, 401(k) savings plan, mental health support, and opportunities for growth and leadership roles. They are open to hiring veterinarians with diverse perspectives and experiences.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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