Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Dishwasher

Company: Cracker Barrel

Location: O'Fallon, IL

Posted Jan 24, 2025

The job posting for a Dishwasher and Kitchen Team Member at Cracker Barrel Old Country Store in Caseyville, IL, emphasizes a positive work environment. The role involves working closely with both kitchen and dining room teams to ensure guest satisfaction. Responsibilities include stocking the kitchen, maintaining cleanliness, and handling food items. The company values its employees, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. Cracker Barrel is committed to diversity, equity, and inclusion, and explicitly states that racism has no place in their workplace.

Financial Services Sales Architect

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture, a global professional services company, is seeking a Financial Services Sales Architect for a remote position. The role involves delivering breakthrough business outcomes for clients by harnessing talent, data, and intelligence to revolutionize their operating models. Key responsibilities include managing technology teams, developing solution designs, and presenting solutions to clients and internal stakeholders. Required proficiencies include familiarity with BPS technology solutions, understanding of Financial Services, and experience with enterprise applications. Preferred qualifications include a degree in a related field, Financial Performance & Analysis advisory experience, and IT Security experience.

Sales Enablement Manager

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

SAP Senior Analyst - Midwest

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Workday Security Senior Analyst

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture, a leading global professional services company, is seeking a Workday Security Senior Analyst. The role involves working with key business and IT stakeholders to gather requirements, design, and deploy Workday security solutions. The ideal candidate should have at least 1 year of Workday Security experience, preferably with HCM domain exposure. Key responsibilities include analyzing Workday release updates, implementing security projects, and supporting compliance audits. The role requires strong communication skills, the ability to work independently, and demonstrated leadership and teamwork. Accenture is committed to diversity and inclusion, offering a competitive salary range of 72,400 - 114,499 in Colorado.

WEB / Senior PHP Developer

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

The Senior WordPress PHP Developer role involves enhancing website infrastructure, creating new pages and features, improving existing code, and ensuring responsive design across mobile and desktop. The candidate will lead web development for new digital projects, be proficient in WordPress, CSS, JavaScript, PHP, and custom themes, and have a strong drive to own website development. The ideal candidate should be experienced, knowledgeable in SEO, and capable of working independently in a fast-paced environment.

Associate/Senior Product Manager/Product Owner (Salesforce) - BCG X

Company: Boston Consulting Group (BCG)

Location: Chicago, IL

Posted Jan 24, 2025

Boston Consulting Group (BCG) is seeking an experienced Product Owner for their Marketing, Sales & Pricing Practice. The ideal candidate will have 2-6 years of professional experience in industry, consulting, or function, with a strong background in strategy and planning, and hands-on experience with Salesforce and other GTM tools. The role involves leading roadmap creation, strategy, execution, and optimization for clients around digital transformation with SFDC as a platform. The candidate will be responsible for defining, executing, analyzing, and optimizing sophisticated Salesforce technical use cases, and collaborating with leadership to drive execution and implementation of identified use cases and roadmap. BCG offers a comprehensive benefits package, including zero dollar ($0) health insurance premiums, low copays, dental and vision coverage, gym membership reimbursement, and generous paid time off.

Cook

Company: Cracker Barrel

Location: Naperville, IL

Posted Jan 24, 2025

Cracker Barrel Old Country Store is seeking a Cook for their Naperville location. The role involves preparing a variety of Southern dishes using the company's recipes and methods. The Cook will work in a team to ensure high standards of professional cooking, quality, safety, cleanliness, and hospitality. The job offers flexible hours, potential for promotion, and comprehensive training. Cracker Barrel emphasizes a culture of belonging, diversity, and inclusion, providing top-notch training, diverse career paths, and competitive pay and benefits. The company is committed to valuing all employees and fostering an environment where everyone feels accepted and celebrated.

Retail Sales

Company: Cracker Barrel

Location: Gurnee, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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