Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Assembly Technician

Company: Eaton

Location: Rock Island, IL

Posted Jan 23, 2025

Eaton's AER MSD Mission System Division is currently hiring an Assembly Technician. The role involves building, assembling, inspecting, testing, calibrating, diagnosing, analyzing, troubleshooting, repairing, replacing, modifying, and programming a variety of life support, air-to-air refueling, and personal survival equipment systems. The hourly rate is $27.83, with potential for more based on skills, experience, and qualifications. Required qualifications include a 2-year technical degree in electrical or electrical/mechanical engineering, or a mechanical degree. Preferred qualifications include experience in a manufacturing environment and 3 years of troubleshooting experience. The role involves using various tools, equipment, and interpreting technical instructions, blueprints, schematics, and wiring diagrams.

Retail Store Manager - Relocation Available

Company: Spectrum

Location: Upper Alton, IL

Posted Jan 23, 2025

Spectrum is seeking a Retail Store Manager with 3-5 years of sales and customer service experience. The role involves inspiring a team, coaching sales reps, and ensuring store success. Benefits include dynamic growth, competitive pay, supportive teams, and comprehensive rewards. The position requires a valid driver's license, ability to lift up to 35 lbs, and flexibility to support store hours.

Member Assist Cart Attendant

Company: Walmart

Location: Tinley Park, IL

Posted Jan 23, 2025

Sam's Club is seeking dedicated individuals to join their team as Member Assist - Cart Attendants. The role involves ensuring a positive shopping experience for members, from helping with purchases and loading vehicles to maintaining a clean and organized parking lot. Key responsibilities include thriving in fast-paced environments, prioritizing member satisfaction, and providing exceptional customer service. The position offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and paid time off. Sam's Club also provides opportunities for career growth and development through their Live Better U education benefit program.

Member Assist Cart Attendant

Company: Walmart

Location: Calumet City, IL

Posted Jan 23, 2025

Member Frontline Cashier

Company: Walmart

Location: Aurora, IL

Posted Jan 23, 2025

Sam's Club is seeking friendly, multi-tasking individuals to join their team as Member Frontline Cashier Associates. These associates play a crucial role in member satisfaction by greeting, assisting with purchases, maintaining a clean area, and providing exceptional customer service. The job involves fast-paced environments, especially during peak times, and requires standing for long periods. Rewards include competitive pay, performance-based bonuses, and comprehensive benefits such as health coverage, 401(k), and paid time off. The position also offers opportunities for career growth and development through Live Better U, a company-paid education benefit program.

Inventory Specialist

Company: Addison Group

Location: Chicago, IL

Posted Jan 23, 2025

Personal Trainer, Chicago

Company: Equinox

Location: Chicago, IL

Posted Jan 23, 2025

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking a passionate and high-performing individual for a Personal Trainer position. The company is renowned for its commitment to high-performance living, offering industry-leading compensation, benefits, and professional development opportunities. The role involves managing a client base, executing fitness assessments, and creating personalized workout programs. Equinox provides premier facilities, education support, and a pathway to management opportunities.

(USA) .com Maintenance Technician Mon-Thurs 4a-2p

Company: Walmart

Location: Homewood, IL

Posted Jan 23, 2025

This job posting is for a maintenance position at a Walmart store in Matteson, IL. The role involves communicating with individuals or groups, completing work orders, performing preventive maintenance and repairs on various equipment, operating material handling equipment, and maintaining grounds and facilities. The position requires 2 years of experience in industrial maintenance or relevant coursework/certification. Preferred qualifications include coursework or certification in welding, electrical, mechanical automation, or industrial electronics. The hourly wage range is $34.85-$38.35, with potential premiums. Benefits include health, financial, and paid time off benefits, as well as other perks like discounts and education benefits.

Insurance Agent

Company: COUNTRY Financial

Location: Calumet City, IL

Posted Jan 23, 2025

COUNTRY Financial is seeking insurance sales agents to build a network, find prospective customers, and ensure their financial security. The role offers a competitive compensation plan, benefits, and comprehensive training. The ideal candidate is proactive, transparent, and customer-focused. COUNTRY Financial is a respected organization with a strong commitment to customer service and diversity.

Principal Application Engineer

Company: Discover

Location: Chicago, IL

Posted Jan 23, 2025

Discover is offering a job opportunity for a software engineer with 6+ years of experience in IT. The role involves creating high-impact technology solutions, managing risks, and participating in strategic technology decisions. The company values unique skills and offers growth opportunities. Bonus points for experience with Java development, Agile teams, object-oriented principles, CICD pipelines, cloud environments, and secure web applications. The base pay ranges from $107,000 to $180,200, with additional incentives. Benefits include paid parental leave, 401k, health insurance, and more. Discover is committed to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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