Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Alton, IL

Posted Jan 23, 2025

Walgreens is transforming its pharmacy technician roles to a more patient-centric environment. As a Walgreens Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Fluency in English, good math and computer skills, and preferably prior retail or Walgreens experience are required. PTCB certification is preferred but not mandatory.

Pharmacy Operations Manager

Company: Walgreens

Location: Chicago, IL

Posted Jan 23, 2025

The role involves performing day-to-day non-clinical pharmacy operations, administrative tasks, and ensuring efficient workflow for a positive patient experience. The individual will serve as a full-time certified pharmacy technician, operating pharmacy systems, and processing prescriptions under a pharmacist's supervision. They will also supervise pharmacy technicians and cashiers, and be responsible for personnel selection, scheduling, and development. The role includes customer engagement, resolving complaints, and enhancing customer experience. Operations involve assisting in patient care, prescription data entry, and medication preparation. The individual will manage core pharmacy workflow, coordinate daily activities, and ensure the pharmacy is clean and stocked. They will also manage non-clinical patient calls, drive technology/process roll out, and maintain pharmacy equipment. People & Performance Management includes leading technician performance, hiring, onboarding, training, and scheduling. The role requires PTCB certification and one year of pharmacy technician experience.

Client Service Coordinator

Company: Banfield Pet Hospital

Location: Naperville, IL

Posted Jan 23, 2025

The Client Service Coordinator (CSC) is a pivotal role in a veterinary hospital, responsible for managing client and pet flow, maximizing productivity of the veterinary team, and ensuring excellent client communication. The CSC promotes hospital services, educates clients on wellness plans and preventative care, and handles administrative tasks. They must possess strong communication, organizational, and problem-solving skills. The role requires multi-tasking, client service, and the ability to work with animals. A high school diploma is preferred, with one year of customer service experience required. A medical background is preferred but not mandatory.

Shift Lead

Company: Walgreens

Location: Villa Park, IL

Posted Jan 23, 2025

Pharmacist (Full or Part Time)

Company: Walgreens

Location: Chicago, IL

Posted Jan 23, 2025

Senior Merchandiser - Procurement

Company: Sysco

Location: West Dundee, IL

Posted Jan 23, 2025

The job posting is for a procurement position at US1292 Buckhead Meat Midwest Inc.-Illinois Division. The role involves managing inventory needs, placing purchase orders, negotiating with suppliers, and ensuring timely product delivery. The ideal candidate should have a high school diploma or equivalent, 3 years of purchasing experience, and proficiency in Microsoft Office. They should also have excellent organizational skills and AS400 experience is preferred. The role offers opportunities for growth and professional development within Sysco, a global leader in foodservice distribution.

Facilities Manager, Chicago

Company: Morningstar

Location: Chicago, IL

Posted Jan 23, 2025

Morningstar is seeking a Chicago Facilities Manager to oversee daily operations of a 265,000 square foot office space in downtown Chicago. The role involves inspiring and guiding outsourced facilities team members, collaborating with external service providers, and managing budgeting processes. The ideal candidate should have at least 5 years of experience in facilities management, strong communication skills, and proficiency in using ticketing systems and financial tools. Morningstar offers comprehensive benefits including financial health, physical health, emotional health, and social health programs.

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: McHenry, IL

Posted Jan 23, 2025

Walgreens is transforming its pharmacy technician roles into a more patient-centric environment. As a Walgreens Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Fluency in English, good math and computer skills, and preferably prior retail or Walgreens experience are required. PTCB certification is preferred but not mandatory. The role offers training, personal development opportunities, and potential for eight college credit hours through the Walgreens pharmacy technician apprenticeship program.

Shift Lead

Company: Walgreens

Location: Schaumburg, IL

Posted Jan 23, 2025

Pharmacy Manager

Company: Walgreens

Location: Tinley Park, IL

Posted Jan 23, 2025

Shift Lead

Company: Walgreens

Location: McHenry, IL

Posted Jan 23, 2025

Paid Social Marketing Manager

Company: Walgreens

Location: Chicago, IL

Posted Jan 23, 2025

The job involves managing a multimillion-dollar paid social marketing budget, developing strategies to support sales efforts, and driving customer acquisition and retention. The role requires a strong technical background, experience in digital marketing, and the ability to analyze data and A/B test. The individual will lead internal social teams, manage agency relationships, and stay updated on industry trends. They will also work cross-functionally to support key initiatives and product launches.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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