Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Asset & Wealth Management, Client Solutions Group, Regional Consultant, Associate

Company: Goldman Sachs

Location: Chicago, IL

Posted Jan 23, 2025

Goldman Sachs Asset & Wealth Management offers a dynamic career opportunity to help clients globally and discover personal potential. As a Regional Consultant, you'll drive client engagement, position investment products with financial advisors, and increase sales and awareness of GSAM client solutions. The role involves proactive sales presentations, territory management, and building strong relationships with advisors. Basic qualifications include at least 2 years of sales experience, financial service industry knowledge, understanding of the Asset Management space, a Bachelor's degree, and Series 7 and 63 licenses. Excellent interpersonal, verbal communication, and presentation skills are required.

Salesforce Solution Engineer/Architect

Company: PepsiCo

Location: Chicago, IL

Posted Jan 23, 2025

The Salesforce Solution Designer role involves providing architecture and design leadership for complex Salesforce implementations, collaborating with various stakeholders to ensure maximum business value and platform robustness. The candidate must demonstrate progressive technical leadership throughout the software development lifecycle. Key responsibilities include transforming new requirements into best practice Salesforce architecture, designing scalable and maintainable solutions, troubleshooting implementation issues, and contributing to the building of an internal knowledge base. Qualifications include a degree in IT or related field, 15+ years of IT experience, at least 8-10 years of Salesforce experience, and strong communication skills. The role offers a competitive salary, bonuses, comprehensive benefits, and opportunities for professional growth.

Senior Software Engineer (Java)

Company: Adyen

Location: Chicago, IL

Posted Jan 23, 2025

Mid Market Account Executive

Company: Hireology

Location: Chicago, IL

Posted Jan 23, 2025

Hireology is seeking a driven Mid Market Account Executive to join their dynamic sales team. The role involves researching and qualifying potential business opportunities, driving the full sales cycle, and consistently exceeding sales objectives. The successful candidate will be a self-starter with excellent communication skills and a metrics-driven mindset. Hireology offers a vibrant culture, uncapped commission structure, and numerous benefits including health insurance, 401k with company match, and a hybrid office in Chicago. The compensation is based on experience with On Target Earnings ranging from $115,600 to $162,400 and uncapped commission.

Content Marketing Strategist (Hybrid)

Company: Peapod Digital Labs

Location: Chicago, IL

Posted Jan 23, 2025

Peapod Digital Labs, an Ahold Delhaize USA company, is seeking a Content Marketing Strategist. The role involves planning and overseeing content execution, identifying business goals, coordinating with team members, targeting audiences with SEO focus, and launching content campaigns. The strategist will measure results, recommend optimizations, and provide performance analysis. Key responsibilities include formulating sales-focused content marketing strategies, collaborating with marketing team members, creating content calendars, and leveraging digital content marketing trends.

Analytical Chemist Intern - R&D

Company: Stryker

Location: Cary, IL

Posted Jan 23, 2025

Stryker, a global leader in medical technologies, is seeking an Analytical Chemist intern. The role involves performing advanced analytical analysis of various materials, conducting Phase I, II, and laboratory related investigations, and complex data reviews. Responsibilities also include preparing solutions, executing method and equipment validation protocols, managing sample coordination, and performing laboratory maintenance activities. The company is recognized as one of the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine.

Community Management Intern

Company: Walgreens

Location: Aurora, IL

Posted Jan 23, 2025

The job involves providing an extraordinary customer experience in a retail store setting, engaging customers, resolving issues, and modeling customer service best practices. Responsibilities include operating cash registers, managing inventory, maintaining store cleanliness, and ensuring compliance with regulations. The role also involves learning from store managers, competitors, and customers, and participating in team challenges. Basic qualifications include being a student in the senior year towards a Bachelor's degree, fluency in English, and flexibility for various shifts.

Sr. Counsel Litigation (Hybrid: Onsite and Remote Work)

Company: US Foods

Location: Rosemont, IL

Posted Jan 23, 2025

US Foods is seeking a Sr. Counsel Litigation to provide advice and guidance on litigation issues for the company. The role involves collaborating with Associate General Counsel, managing commercial, automobile liability, and general liability litigation, and participating in antitrust prosecution practice. The ideal candidate should have a Juris Doctor, at least seven years of related litigation experience, and in-house counsel experience. Strong interpersonal, written, and verbal communication skills are required, along with the ability to work in a fast-paced environment and manage multiple projects.

Pharmacy Intern Grad

Company: Walgreens

Location: Calumet City, IL

Posted Jan 23, 2025

Customer Specialist In Training - Part Time

Company: CarMax

Location: O'Fallon, IL

Posted Jan 23, 2025

CarMax is seeking a Customer Specialist for their O'Fallon, Illinois location. The role involves providing exceptional customer service, guiding customers through the buying and selling process, conducting vehicle condition assessments, and performing various administrative duties. The ideal candidate will have strong communication skills, the ability to build and maintain relationships, and a high level of integrity. No specific degree is required, but sales and customer service experience is preferred. CarMax is recognized as a great place to work, offering opportunities for career growth and commitment to diversity and training.

Target Security Specialist

Company: Target

Location: Chicago, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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