Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Principal Operational Risk Reporting & Analytics

Company: Discover

Location: Riverwoods, IL

Posted Jan 23, 2025

Discover is offering a job opportunity for a professional with experience in credit card, reporting, analytics, or consumer lending. The role involves leading the development and maintenance of business risk reporting, analytics, and governance activities. The successful candidate will collaborate with key stakeholders, ensure compliance with risk reporting procedures, and manage data from internal and external sources. The position requires a Bachelor's degree and 6+ years of relevant experience, or equivalent experience in lieu of education. Bonus points for skills in SAS, Snowflake, Python, Tableau, and PowerPoint, as well as operational risk management experience. Discover offers competitive compensation, benefits, and a commitment to diversity and inclusion.

Part Time Associate Banker Chicago Will County (30 Hours)

Company: JPMorgan Chase

Location: Bolingbrook, IL

Posted Jan 23, 2025

The job posting for an Associate Banker in Branch Banking emphasizes the company's commitment to customer and employee care, diversity, and inclusion. The role involves delivering exceptional customer experiences, building long-lasting relationships, and educating clients on financial solutions. Key responsibilities include managing lobby traffic, handling transactions, and assisting with new account openings. The ideal candidate should have customer service experience, be tech-savvy, and possess strong interpersonal skills. The company offers competitive compensation, benefits, and a supportive work environment.

Regional Sales Manager, Mid-Size Law Firms

Company: Thomson Reuters

Location: Chicago, IL

Posted Jan 23, 2025

The Regional Sales Manager for the MLF Channel is tasked with leading a team to drive revenue growth through customer acquisition, upselling, and retention. Key responsibilities include maintaining fully staffed territories, hiring qualified employees, coaching and training Senior Sales Executives, managing regional territories, and fostering positive customer relationships. The ideal candidate should have a four-year degree, 5-7 years of B2B sales experience, and strong leadership, coaching, and product knowledge. Thomson Reuters offers a comprehensive benefits package, including wellbeing, culture, learning & development, social impact, and purpose-driven work.

Plasma Processing Technician

Company: CSL

Location: Chicago, IL

Posted Jan 23, 2025

The job involves accurately sampling, testing, shipping, and storing plasma from donors. Key responsibilities include following Standard Operating Procedures (SOPs) for sample collection, storage, and labeling, ensuring sterile technique, monitoring equipment temperatures, and maintaining a clean work environment. The role requires a high school diploma or equivalent, and at least three months of experience in a lab or warehouse. The position involves working in a fast-paced environment with potential exposure to hazardous chemicals and blood-borne pathogens. CSL Plasma, the employer, values diversity and inclusion, and offers benefits such as paid sick leave and a 401(k) savings program.

(USA) Area Manager - Transportation Office (Transportation)

Company: Walmart

Location: Ottawa, IL

Posted Jan 23, 2025

The role involves communicating with various stakeholders, implementing business plans, monitoring productivity, maintaining quality and safety standards, and supervising and developing associates. Leadership expectations include respect for individuals, acting with integrity, serving the customer, striving for excellence, and Walmart offers competitive pay, benefits, and education opportunities.

Lean Coordinator

Company: nVent

Location: Mount Vernon, IL

Posted Jan 23, 2025

The job posting is for a position that involves leading a site-wide transformational plan using lean manufacturing and business process efforts. The role includes facilitating Lean Kaizen Events, prioritizing improvement opportunities, training others in Lean principles, and driving waste elimination. The company, nVent, is a global leader in electrical solutions, valuing innovation, integrity, customer focus, teamwork, optimism, and accountability. They offer a dynamic work environment, career growth opportunities, and a commitment to community philanthropy.

Food Service Director

Company: Aramark

Location: Rock Island, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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