Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Insurance Agent

Company: COUNTRY Financial

Location: Bolingbrook, IL

Posted Jan 23, 2025

Principal Payment Product Readiness

Company: Discover

Location: Riverwoods, IL

Posted Jan 23, 2025

Discover is offering a job opportunity for a seasoned professional in Payments or Product Management. The role involves determining market readiness strategy for product suites, writing technical product documentation, and assisting in marketing strategies for product adoption, growth, and retention. The successful candidate will coordinate go-to-market methodology for new and existing product lines, manage risks, and escalate customer-impacting issues. The position requires a bachelor's degree in a relevant field and 6+ years of experience in Payments or Product Management. Bonus points for additional years in card payments, network, acquiring, issuing, mobile technologies, digital payments, or related experience. The compensation ranges from $91,000.00 to $153,400.00, and Discover offers a range of benefits including paid parental leave, 401(k) plan, medical benefits, and more.

Climate Change Consultant

Company: TransUnion

Location: Chicago, IL

Posted Jan 23, 2025

Pharmacy Technician

Company: CVS Health

Location: Mount Vernon, IL

Posted Jan 23, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Patient Care Technician

Company: DaVita

Location: Oak Lawn, IL

Posted Jan 23, 2025

Pharmacy Intern

Company: CVS Health

Location: Ottawa, IL

Posted Jan 23, 2025

Senior Claim Benefit Specialist

Company: CVS Health

Location: Springfield, IL

Posted Jan 23, 2025

Commercial Product Manager IV

Company: First Citizens Bank

Location: Peoria, IL

Posted Jan 23, 2025

First Citizens is seeking an experienced payment professional for a remote role in the United States. The ideal candidate will have extensive experience in payment product management, including P&L management, policies, procedures, and new product development. The role involves comprehensive product management of unique OBO and FBO account types, facilitating client risk management, partnering with legal for OBO and FBO documentation, maintaining policies for OBO and FBO use cases, collaborating with various teams to align risk controls with regulatory requirements, driving product enhancements, and establishing OBO & FBO pricing strategy. The preferred candidate will have familiarity with various embedded payment business models, expertise in risks unique to various payment methods, understanding of payment network and regulatory rules, excellent analytical, communication, and problem-solving skills, and a track record of simplifying complex problems and solutions.

Registered Nurse - Inpatient Dialysis

Company: DaVita

Location: Oakbrook, IL

Posted Jan 23, 2025

DaVita is seeking a Registered Nurse for a full-time position at Advent Health Bolingbrook, Hinsdale, La Grange, and Northwestern Palos Hospital. The role involves delivering care to patients with multiple co-morbidities, overseeing a group of patients, and providing specialty in multiple renal therapies including Hemodialysis, Peritoneal Dialysis, CRRT, and Apheresis. The nurse will work in a dynamic environment, providing lifesaving care during regularly scheduled and on-call shifts. DaVita offers comprehensive benefits, support for family, and a competitive total rewards package. The position requires a current RN license, Associates Degree in Nursing, and three years of experience. DaVita is committed to diversity and belonging, and is an equal opportunity employer.

Internship: Engineering (Nitrogen) - Davenport, IA

Company: Eaton

Location: Rock Island, IL

Posted Jan 23, 2025

Eaton's AER MSD Mission System Division is currently recruiting for an Engineering Intern position. The hourly rate is $20.77 - $25.96, with pay based on college status. The internship offers real-world experience and mentoring in a dynamic, fast-paced aerospace and defense manufacturing environment. Interns could work in mechanical, software, or electrical capacities, applying engineering principles to well-defined problems. Key responsibilities include developing new products, participating in component testing, and researching new technologies. Required qualifications include at least one year of engineering study at an accredited institution, a minimum cumulative GPA of 3.0, and U.S. work authorization. Preferred qualifications include problem-solving experience, presenting technical information to non-technical audiences, and experience with test plans, procedures, and reports.

Merchandise and Stocking Associate

Company: Walmart

Location: Evergreen Park, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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