Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

PRODUCE/CLERK

Company: Kroger

Location: Evergreen Park, IL

Posted Jan 23, 2025

Software Engineer - Intern (North America-University)

Company: ZS

Location: Evanston, IL

Posted Jan 23, 2025

ZS Associates is seeking a Software Engineer Intern in Evanston, IL. The role involves designing and implementing web services, APIs, and full-stack functional modules with AI/Machine Learning. The ideal candidate should have a degree in computer science, electrical engineering, mathematics, or a related field, with 0-3 years of software product development experience. They should be detail-oriented, have expertise in OOPS, Python, Java Script/Angular, and RDBMS. ZS offers a comprehensive total rewards package, a flexible work environment, and a commitment to diversity and inclusion.

Merrill Financial Solutions Advisor - Chicago North Market

Company: Merrill

Location: Northbrook, IL

Posted Jan 23, 2025

Merrill Wealth Management, a leading global provider of wealth management and investment services, is seeking a Financial Advisor. The role involves working with high-net-worth clients, identifying their needs, developing relationships, and preparing investment recommendations. Key responsibilities include leveraging technology for business growth, profiling clients for investment strategies, and building a sustainable book of business. The successful candidate will join the Advisor Development Program, receiving training and mentorship to become a successful independent financial advisor. Merrill values diversity and offers continuous training, professional development, and opportunities for growth. Required qualifications include Series 7 & 66 licenses, two years of financial service industry experience, and strong relationship-building skills.

Cook

Company: Sodexo

Location: Rolling Meadows, IL

Posted Jan 23, 2025

Pharmacy Intern

Company: CVS Health

Location: Edwardsville, IL

Posted Jan 23, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional care. Interns will work under a licensed pharmacist, participate in patient care programs, and demonstrate empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Maintenance Technician

Company: Advanced Technology Services

Location: Peoria, IL

Posted Jan 23, 2025

ATS, founded in 1985, is a global industrial maintenance company with operations in the US, Mexico, and the UK. They specialize in improving factory performance through expert-level break-fix and preventative maintenance. Key responsibilities include troubleshooting, repairing, and maintaining machinery, sourcing parts, and participating in continuous improvement activities. The role requires a high school diploma or equivalent, technical degree, and relevant experience. Proficiency in electrical, mechanical, fluid power, and control systems is essential. Physical demands include standing, walking, lifting, and working in a loud, potentially hazardous factory environment.

Branch Office Administrator

Company: Edward Jones

Location: St. Charles, IL

Posted Jan 23, 2025

RN - Home Health - Weekends

Company:

Location: Springfield, IL

Posted Jan 23, 2025

Enhabit Home Health & Hospice is currently seeking a Full-time weekend RN position. The role involves performing skilled nursing visits, coordinating client care, and acting as a point of contact for all disciplines involved in patient care. The company is known for its commitment to ethical and stable workplaces, offering ongoing professional development opportunities and competitive benefits. Qualified candidates must be currently licensed RNs with at least one year of clinical experience, a valid driver's license, and automobile liability insurance.

Store Associate

Company: CVS Health

Location: Naperville, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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