Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Enterprise Sales Manager

Company: Taboola

Location: Chicago, IL

Posted Jan 23, 2025

Taboola, the world's number 1 discovery platform, is seeking an Enterprise Advertising Sales Manager for its Chicago team. The role involves building and managing long-term strategic partnerships with Tier 1 Brands and agencies across the midwest. Key responsibilities include prospecting, networking, pipeline development, new client acquisition, client retention, and achieving revenue goals. The ideal candidate should have a Bachelor's degree, 4+ years of digital advertising sales experience, existing relationships in Financial Services, Health, Home and Garden, Auto, Retail, and Tier I Agencies, deep knowledge of advertising and technology, strong business acumen, and emotional intelligence. Taboola offers a collaborative, high-growth environment with competitive benefits.

Shift Lead

Company: Walgreens

Location: Chicago, IL

Posted Jan 23, 2025

The role involves managing store operations, including opening and closing the store, handling cash, managing inventory, and ensuring a positive customer experience. Key responsibilities include managing deliveries, processing returns and refunds, maintaining store cleanliness, and assisting with pharmacy tasks. The position requires leadership experience, fluency in English, and knowledge of store systems. The role is based in Chicago, IL, with a salary range of $17 - $19 per hour.

Shift Lead

Company: Walgreens

Location: Downers Grove, IL

Posted Jan 23, 2025

Retail Sales

Company: Cracker Barrel

Location: Mattoon, IL

Posted Jan 23, 2025

H&M Sales Associate

Company: H&M

Location: Schaumburg, IL

Posted Jan 23, 2025

Part-Time Assistant Manager

Company: Cinemark

Location: Lisle, IL

Posted Jan 23, 2025

(USA) Associate Optometrist - Walmart $20,000 Sign On Bonus

Company: Walmart

Location: Springfield, IL

Posted Jan 23, 2025

Walmart is seeking an Associate Optometrist to join their team, revolutionizing healthcare by providing affordable eyecare. The role involves delivering evidence-based vision care, connecting with patients, and operating the business autonomously. The ideal candidate will have strong clinical knowledge, a business mindset, and a passion for community involvement. Benefits include competitive pay, performance bonuses, and various health, financial, and time-off benefits.

Strategy and Analytics Manager

Company: Walgreens

Location: Deerfield, IL

Posted Jan 23, 2025

OnSite Specialist - Rockford, IL

Company: Stryker

Location: Rockford, IL

Posted Jan 23, 2025

Server

Company: Cracker Barrel

Location: O'Fallon, IL

Posted Jan 23, 2025

Cracker Barrel Old Country Store is seeking a server for their Shiloh location in IL. The role involves serving guests in a fast-paced, family-friendly environment, with the mission of 'Pleasing People'. Servers keep 100% of their tips and have flexible hours. The job requires standing for long periods, lifting up to 40 pounds, and working with hot and cold food items. Cracker Barrel emphasizes a culture of belonging, diversity, and inclusion, offering top-notch training, diverse career paths, and competitive benefits including weekly pay, health benefits, and a 401K plan with company matching.

Wealth Management-Chicago-Administrative Assistant- Support

Company: Goldman Sachs

Location: Chicago, IL

Posted Jan 23, 2025

The Goldman Sachs Group, Inc., a renowned global investment firm, is seeking an administrative professional for a senior role in Chicago. The position involves providing complex support to executives, coordinating meetings, managing travel, and handling sensitive information. The ideal candidate should possess excellent communication skills, high attention to detail, and strong organizational abilities. A minimum of 3-5 years of experience is preferred. The salary range is $70,000-$110,000, with potential for a discretionary bonus. Goldman Sachs offers competitive benefits and a positive work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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