Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Cook

Company: Cracker Barrel

Location: O'Fallon, IL

Posted Jan 23, 2025

Cracker Barrel Old Country Store is seeking a Cook to join their kitchen team. The role involves preparing a full menu of Southern favorites using Cracker Barrel's recipes and methods. The Cook will ensure high standards of professional cooking, quality, safety, cleanliness, and hospitality. Flexible hours are available, and there are opportunities for promotion and continued development. The company values diversity, equity, and inclusion, and offers a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits.

Cook

Company: Cracker Barrel

Location: Marion, IL

Posted Jan 23, 2025

Mid-Market Sales Executive

Company: PHMG

Location: Chicago, IL

Posted Jan 23, 2025

PHMG, a leading audio branding agency celebrating its 23rd anniversary, is recruiting Mid-Market Sales Executives. The role involves cold calling, building relationships with prospects, and closing deals. Successful candidates will enjoy a competitive salary, uncapped commission, and various incentives. PHMG offers comprehensive training, a supportive work environment, and attractive benefits including health benefits, 401k, and gym membership.

Development Coordinator

Company: Addison Group

Location: Chicago, IL

Posted Jan 23, 2025

A nonprofit organization is seeking a Development Coordinator for a remote position. The role involves administrative support for fundraising activities, including processing gifts, maintaining donor databases, and preparing donor acknowledgements. The ideal candidate should have excellent communication skills, project management abilities, donor relations experience, and the capacity to work independently. Experience with Razor's Edge is a plus. Benefits include competitive pay, insurance, 401K, bonuses, potential for permanent employment, and professional development support.

Member Frontline Cashier

Company: Walmart

Location: Evergreen Park, IL

Posted Jan 23, 2025

Cash Applications Specialist

Company: Addison Group

Location: Chicago, IL

Posted Jan 23, 2025

Addison Finance & Accounting is currently seeking an experienced Cash Applications Specialist for a position in Chicago, IL. The role involves applying large dollar amounts and high volumes of lockbox, ACH, and wire transactions daily, resolving discrepancies, and assisting with monthly accounts receivable close activities. The ideal candidate should have a minimum of 2+ years in a cash application/AR capacity, large ERP experience (preferably Oracle or SAP), proficiency in Excel, and strong customer service skills. Benefits include competitive pay, medical, dental, vision insurance, 401K, and monetary bonuses. Addison Finance & Accounting offers permanent employment opportunities, direct connections with hiring managers, professional development support, and advice on the hiring process and employment terms.

Server

Company: Cracker Barrel

Location: Mattoon, IL

Posted Jan 23, 2025

Cracker Barrel Old Country Store is seeking a server for their Effingham location. The role involves serving guests in a fast-paced, family-friendly environment, with the mission of 'Pleasing People'. Servers keep 100% of their tips and have flexible hours. The job requires standing for long periods, lifting up to 40 pounds, and working with hot and cold food items. Cracker Barrel emphasizes a culture of belonging, diversity, and inclusion, offering top-notch training, diverse career paths, and competitive benefits including weekly pay, health benefits, and a 401K plan with company matching.

Banking Management Consulting Manager - Credit / nCino

Company: Accenture

Location: Chicago, IL

Posted Jan 23, 2025

Accenture Consulting is a leading global professional services company, offering a wide range of services in strategy, consulting, technology, and operations. They are currently seeking a Manager within the Banking Credit Consulting practice, focusing on Business Transformation within the commercial lending industry. The role involves developing world-class solutions, conducting assessments, leading process design, and participating in business development. The ideal candidate should have 4+ years of relevant project delivery experience, industry experience in lending segments, and demonstrated business expertise across the commercial lending lifecycle. Skills in nCino and Salesforce.com are preferred. Accenture offers comprehensive training, a team-oriented environment, and opportunities for career growth.

Merchandise and Stocking Associate

Company: Walmart

Location: Addison, IL

Posted Jan 23, 2025

The job description outlines a merchandising & stocking associate role at Sam's Club. The role involves working on your feet, keeping the store neat and organized, and assisting members with their shopping needs. Key responsibilities include moving inventory, unloading trucks, stocking shelves, and maintaining a clean, member-ready area. The position requires thriving in fast-paced environments, prioritizing member satisfaction, and being comfortable with change. The role offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and time-off benefits. The hourly wage range is $17.00 to $24.00, with potential for premiums based on specific circumstances.

Service Design Lead

Company: Accenture

Location: Chicago, IL

Posted Jan 23, 2025

Fjord, in partnership with Accenture Interactive, focuses on creating impactful, integrated experiences that blend physical and digital realms. They value empathy, collaboration, and transparency, fostering a culture that encourages innovation and creativity. The Service Design Lead role involves leading Service Design practices, collaborating with cross-functional teams, and creating meaningful service experiences. The ideal candidate should have extensive experience in Service Design, user research, and user-centered design processes.

FED - Mendix Developer (2)

Company: Addison Group

Location: Chicago, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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