Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Administrative Assistant - $20/hr

Company: Addison Group

Location: Chicago, IL

Posted Jan 23, 2025

This job posting is for an Administrative Assistant position in Schaumburg. The role involves providing comprehensive administrative support to executive staff, managing office logistics, and maintaining a positive office environment. Required skills include at least 5 years of office experience, strong attention to detail, and proficiency in MS Office, particularly Excel. The role involves a wide range of tasks, from managing travel records and corporate expenses to setting up new hire workstations and maintaining office equipment.

Shift Supervisor Trainee

Company: CVS Health

Location: Godfrey, IL

Posted Jan 23, 2025

Client Implementations Manager

Company: CVS Health

Location: Northbrook, IL

Posted Jan 23, 2025

PPC Specialist

Company: NinjaHoldings

Location: Chicago, IL

Posted Jan 23, 2025

NinjaHoldings, founded in 2017, is seeking a skilled PPC Specialist to join their dynamic team. The role involves developing, implementing, and optimizing paid advertising strategies across various digital platforms. The ideal candidate should have 3+ years of hands-on experience in PPC campaigns, preferably within the financial services sector. They should possess expertise in platforms like Google Ads, Microsoft Ads, and Facebook Ads Manager, along with strong analytical skills and a deep understanding of CRO principles. The company offers a competitive salary, flexible remote work, and a dynamic startup culture.

Store Associate

Company: CVS Health

Location: Villa Park, IL

Posted Jan 23, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, handling cashier duties, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Lead Teller 3940 N Harlem

Company: PNC

Location: Chicago, IL

Posted Jan 23, 2025

PNC is seeking a Teller Lead for their Retail Branch organization in Chicago, IL. The role involves coaching and supervising tellers, educating customers on new technology, and assisting with outbound calling initiatives. The ideal candidate will have accountability, banking knowledge, client loyalty, customer service skills, and the ability to identify opportunities. PNC offers a comprehensive benefits package including health insurance, retirement plans, and paid time off. The base salary range is $44,720.00 - $62,400.00.

Principal Data Science

Company: Discover

Location: Riverwoods, IL

Posted Jan 23, 2025

Pharmacy Technician

Company: CVS Health

Location: Rockton, IL

Posted Jan 23, 2025

Insurance Agent

Company: COUNTRY Financial

Location: Downers Grove, IL

Posted Jan 23, 2025

Member Frontline Cashier

Company: Walmart

Location: Addison, IL

Posted Jan 23, 2025

Sam's Club is seeking friendly, multi-tasking individuals to join their team as Member Frontline Cashier Associates. These associates play a crucial role in member satisfaction by greeting, assisting with purchases, maintaining a clean area, and providing exceptional customer service. The job involves fast-paced environments, especially during peak times, and requires standing for long periods. Rewards include competitive pay, performance-based bonuses, and comprehensive benefits such as health, financial, and paid time off benefits. The position also offers opportunities for career growth and education through the Live Better U program.

Principal Manufacturing Engineer

Company: Eaton

Location: Rock Island, IL

Posted Jan 23, 2025

Digital Tech Support Analyst

Company: Caterpillar

Location: Peoria, IL

Posted Jan 23, 2025

Caterpillar Inc. is seeking a Telematics Product Expert for its digital and technology arm, Cat Digital. The role involves providing worldwide support for the Cat Digital portfolio, managing cases for a seamless customer experience, and serving as a primary point of contact for Tier 1 support. The ideal candidate should have a college degree, technical certification, or equivalent experience, along with at least 2 years of experience in infrastructure system administration or equivalent support work. Strong understanding of telematics systems, engine control panels, and experience with tools like Salesforce and ServiceNow are required. The position offers a competitive salary range of $87,480 - $131,280, along with comprehensive benefits and opportunities for career development. The role can be based out of either the Chicago or Peoria IL offices with a flexible hybrid work environment, and travel up to 10% may be required.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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