Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

(USA) Optometrist Pre-Grad Intern - Walmart

Company: Walmart

Location: Skokie, IL

Posted Jan 23, 2025

The role involves supporting optical care and services to customers, including obtaining measurements, verifying prescriptions, and counseling. Clinical care is provided by diagnosing customers and managing treatment of visual problems. The position also involves maintaining the optical area, ensuring it aligns with company policies and standards, and maintaining a safe work environment. Merchandise presentation is crucial, involving stocking, rotating, and organizing products. The role requires selling optical products and services, assisting customers with purchasing decisions, and completing eyewear/contact lens orders. Leadership expectations include respect for the individual, acting with integrity, serving the customer, and striving for excellence. Walmart offers competitive pay, health benefits, financial benefits, and other perks like PTO, disability benefits, and Live Better U education program.

Shift Supervisor Trainee

Company: CVS Health

Location: O'Fallon, IL

Posted Jan 23, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and communicating information. The trainee will also learn about key business aspects and CVS/pharmacy culture. Upon successful completion, they can be considered for Operations Supervisor or Shift Supervisor positions. These roles involve leading store staff, ensuring smooth operations, and maintaining excellent customer service. The job requires deductive reasoning, analytical skills, computer skills, and advanced communication. The pay range is $16.00 - $24.00, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

Program Manager, New Hire Training

Company: Tempus AI

Location: Chicago, IL

Posted Jan 23, 2025

Tempus, a healthcare technology company, is seeking a New Hire Training Program Manager. The role involves managing onboarding and training for the sales team, ensuring a thorough understanding of Tempus' ecosystem and offerings. The ideal candidate should have a background in sales training, passion for education, and commitment to excellence. Key responsibilities include managing structured onboarding, facilitating engaging training sessions, collaborating with subject matter experts, and providing ongoing support to new hires. Qualifications include a bachelor's degree, minimum of 2 years of sales training experience, familiarity with Tempus' mission, strong project management skills, excellent communication skills, and proficiency in learning management systems. Preferred qualifications include sales training experience in the medical field, instructional design background, and experience with sales operations tools.

Commercial Loan Servicing Representative

Company: Wells Fargo

Location: Hoffman Estates, IL

Posted Jan 23, 2025

Wells Fargo is hiring for a Commercial Loan Servicing Representative role in the Commercial Banking Operations Division. The successful candidate will support internal and external customers with loan servicing needs, monitor loan systems, resolve customer issues, and process complex transactions. They will act as the primary loan servicing contact for construction monitoring and disbursements, and monitor collateral and prepare payoff letters. The role requires 2+ years of Commercial Loan Servicing experience, or equivalent. Desired qualifications include commercial auto experience, AIMS system knowledge, and expertise in evaluating workflows and mitigating operational risks. The job involves a hybrid schedule, working at least 3 days a week in the office.

MEAT/JOURNEYMAN

Company: Kroger

Location: Chicago, IL

Posted Jan 23, 2025

The job description involves performing general production work, maintaining and operating the department, and demonstrating the company's core values. Responsibilities include responding to customer needs, accurately updating temperature logs, training associates, and maintaining a clean, safe, and organized work environment. The role requires effective communication skills, teamwork, and the ability to handle stressful situations professionally. Desired qualifications include meat work experience, dependability, and knowledge of employment laws. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Operations Supervisor - Overnight

Company: Kohl's

Location: Ottawa, IL

Posted Jan 23, 2025

The role of a Supervisor in a Distribution Center involves managing day-to-day operations, ensuring inventory integrity, aligning with business partners, and maintaining a safe work environment. Key responsibilities include managing workflow, developing accuracy standards, ensuring dynamic staffing, and leading direct reports to achieve unit goals. The ideal candidate should have prior experience managing teams in a distribution warehouse, strong interpersonal communication skills, and a flexible work schedule. Preferred skills include experience with Operations and Operational Support Systems, automated MHE, and SQL.

Pharmacy Technician

Company: CVS Health

Location: Ottawa, IL

Posted Jan 23, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Staff Pharmacist

Company: CVS Health

Location: Marion, IL

Posted Jan 23, 2025

Operations Supervisor - Overnight

Company: Kohl's

Location: Ottawa, IL

Posted Jan 23, 2025

The role of a Supervisor in a Distribution Center involves managing day-to-day operations, ensuring inventory integrity, aligning with business partners, and maintaining a safe work environment. Key responsibilities include managing workflow, developing accuracy standards, ensuring dynamic staffing, and leading direct reports to achieve unit goals. The ideal candidate should have prior experience managing teams in a distribution warehouse, strong interpersonal communication skills, and a flexible work schedule. Preferred skills include experience with Operations and Operational Support Systems, automated MHE, and SQL.

Store Manager in Training

Company: CVS Health

Location: Decatur, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages