Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Lead Business Analyst

Company: Discover

Location: Riverwoods, IL

Posted Jan 22, 2025

Shipping Handler - 2nd Shift

Company: CVS Health

Location: Mount Prospect, IL

Posted Jan 22, 2025

Pharmacy Technician

Company: CVS Health

Location: Buffalo Grove, IL

Posted Jan 22, 2025

Tooling Machinist

Company: Flex

Location: Buffalo Grove, IL

Posted Jan 22, 2025

Flex, a diversified manufacturing partner, is seeking a Tooling Machinist for a 2nd shift position in Buffalo Grove, IL. The role involves maintaining ISO 9001 standards, performing preventive maintenance, setting up and operating Wire and Sinker Machines, and working with Engineering. The ideal candidate should have 3-5 years of Wire EDM experience, CNC Machine ability, and general tooling background. Flex offers comprehensive benefits including medical, dental, vision, life insurance, matching 401K, PTO, tuition reimbursement, and employee discounts. The company is committed to diversity and inclusion, fostering a respectful, inclusive, and collaborative environment.

Associate Production Supervisor - Night Shift

Company: Flex

Location: Buffalo Grove, IL

Posted Jan 22, 2025

Flex, a diversified manufacturing partner, is seeking an Associate Production Supervisor (Night Shift) for its Buffalo Grove, IL location. The role involves leading production processes, evaluating plant performance, and suggesting improvements. The successful candidate will manage a team, troubleshoot operational issues, and engage in process development projects. Required qualifications include a college degree, 2 years of medical device manufacturing experience, and supervisory experience. Flex offers a comprehensive benefits package including medical, dental, vision, life insurance, disability, 401(k) matching, vacation, and tuition reimbursement. The pay range is $57,200.00 - $78,600.00 USD annually.

Officer / Engineer Field Technology

Company: CN

Location: Homewood, IL

Posted Jan 22, 2025

CN is offering a job for an Officer/Engineer Field Technology position with a salary range of 85,500.00 - 112,000.00. The role involves developing and adapting technological advances for railroad infrastructure inspection, maintaining current technology deployments, and performing data analysis. The incumbent will ensure accurate interpretation of field conditions, manage supplier performance, and implement project deliveries. The job requires 3+ years of engineering field experience, knowledge of railroad equipment, and proficiency in Microsoft Office, especially Excel. CN is a world-class transportation leader, committed to social responsibility and environmental stewardship.

Senior Software Engineer (Android)

Company: Adyen

Location: Chicago, IL

Posted Jan 22, 2025

Adyen, a leading financial technology platform, is seeking a Senior Android Software Engineer. The role involves working on mobile payments, collaborating with teams, and contributing to innovative solutions. The ideal candidate should have extensive experience in Kotlin and Android development, with expertise in Jetpack Compose, Gradle, and Hilt. They should also have a strong understanding of security best practices and be able to mentor junior engineers. The annual base salary range is $150,000 - $210,000. This full-time position is based in the Chicago office, with a focus on in-person collaboration.

FUEL CENTER/LEAD CLERK

Company: Kroger

Location: Park Ridge, IL

Posted Jan 22, 2025

Maintenance Site Supervisor - 2nd Shift

Company: Advanced Technology Services

Location: Bloomington, IL

Posted Jan 22, 2025

ATS, founded in 1985, is a global industrial maintenance company with operations in the US, Mexico, and the UK. The company aims to improve factory efficiency and safety. Key responsibilities include managing safety programs, driving housekeeping standards, promoting strategic initiatives, and fostering employee growth. Essential skills include strong communication, computer literacy, and at least 3 years of relevant experience. ATS is committed to equal employment opportunities.

RN - Home Health

Company:

Location: Springfield, IL

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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