Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

PHARMACY/PHARMACIST

Company: Kroger

Location: Skokie, IL

Posted Jan 22, 2025

Bakery/Deli Clerk

Company: Kroger

Location: Bloomington, IL

Posted Jan 22, 2025

SALAD BAR/LEAD CLERK

Company: Kroger

Location: Lake Zurich, IL

Posted Jan 22, 2025

Cashier

Company: Kroger

Location: Lake Zurich, IL

Posted Jan 22, 2025

Client Value Executive - Audiences

Company: TransUnion

Location: Chicago, IL

Posted Jan 22, 2025

TransUnion is seeking an experienced professional for a remote role in their Data Marketplace. The ideal candidate will have a BA/BS degree and 5-8 years of experience in account management, preferably in audience data and advertising technology. They should possess strong customer-facing skills, project management abilities, and excellent communication skills. The role involves engagement management, project management, and commercial orientation. The candidate will inspire customer confidence, help customers adopt and scale data solutions, and lead and deliver initiatives. TransUnion offers competitive benefits including flexible time off, health benefits, parental leave, and a 401(k) retirement savings plan. The salary range is $45,200.00 - $70,000.00 annually with potential for commission earnings.

Grocery Clerk

Company: Kroger

Location: Evanston, IL

Posted Jan 22, 2025

The job description outlines responsibilities for a Grocery Clerk, emphasizing the importance of customer service, product quality, and maintaining a safe environment. Key tasks include assisting customers in discovering new items, informing them of food specials, and ensuring freshness by checking 'sell by' dates. The role also involves stocking, inventorying, and reporting discrepancies. A positive attitude, adherence to food safety regulations, and promoting trust among associates are crucial. The company, Food 4 Less, values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, stress management, effective communication, and basic math. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

2025 Summer Quality Control Excellence Intern (US)

Company: CSL

Location: Kankakee, IL

Posted Jan 22, 2025

CSL, a leading global biotechnology company, offers a 12-week internship program for students pursuing a Bachelor's degree in Chemistry or Biology. The program provides hands-on experience in innovation and operations, involving tasks like life cycle management of laboratory instrumentation, technical writing, and coordination of instrument activities. CSL is committed to diversity, inclusion, and employee wellbeing, offering comprehensive benefits. The company's mission is to save lives using the latest technologies, with a portfolio of lifesaving medicines and vaccines.

CUSTOMER SVC/SHIFT LEADER

Company: Kroger

Location: Danville, IL

Posted Jan 22, 2025

STARBUCKS/LEAD BARISTA

Company: Kroger

Location: Chicago, IL

Posted Jan 22, 2025

The job description involves ensuring high service standards in a coffee department, including prompt and quality service, effective marketing, and supervision of staff. Responsibilities also include maintaining stock, adhering to company policies, and demonstrating core values such as respect, honesty, and integrity. The role requires strong communication skills, barista training, and the ability to handle stressful situations professionally. Benefits include comprehensive healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

STR MGMT/DELI DEPT LEADER

Company: Kroger

Location: Chicago, IL

Posted Jan 22, 2025

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Deerfield, IL

Posted Jan 22, 2025

BEER-WINE-LIQR/BARTENDER

Company: Kroger

Location: Northbrook, IL

Posted Jan 22, 2025

This job description outlines responsibilities for a beverage server in a high-volume establishment, such as Mariano's, a grocery store chain in the Chicago Metro area. The role involves creating an excellent customer experience by maintaining a friendly, safe, and clean environment. Key responsibilities include providing efficient service, demonstrating knowledge of beverages, maintaining product quality, operating equipment, and adhering to regulations. The ideal candidate should have a high school diploma, be 21 years old with a bartending license, and have proven knowledge of contemporary dining, wines, and beverages. They should possess effective interpersonal, communication, and customer service skills, along with sound judgement and decision-making abilities. The role also involves physical demands such as frequent standing, lifting, and carrying objects.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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