Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Pharmacy Intern

Company: CVS Health

Location: Rockford, IL

Posted Jan 22, 2025

Senior Lead Software Engineer - Java/Python/AWS

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 22, 2025

As a Senior Lead Software Engineer at JPMorgan Chase within the Commercial & Investment Bank, you'll be an integral part of an agile team, driving significant business impact through deep technical expertise. Your responsibilities include architecting and designing new features, providing technical guidance, developing secure and high-quality production code, and serving as a subject matter expert. The role requires formal training or certification in designing and building large-scale distributed systems, hands-on experience in system design, application development, testing, and operational stability. Expertise in Java and Python, along with advanced knowledge of AWS public cloud ecosystems, is essential. Preferred qualifications include AWS, Java, or Python certifications.

Management Trainee - Skokie, IL

Company: Enterprise Mobility

Location: Skokie, IL

Posted Jan 22, 2025

Enterprise Mobility is currently recruiting for its esteemed Management Training Program, offering a clear career path with numerous opportunities for growth. The compensation is $55,011 annually, with a robust benefits package including health, dental, vision insurance, life insurance, prescription coverage, employee discounts, a 401(k) retirement plan, and educational assistance. The role involves serving as a face of the company, handling customer service, sales, marketing, finance, and operations. The company emphasizes a culture of friendly competition and community engagement. Qualifications include a Bachelors degree, a valid driver's license with a clean driving record, and relevant experience or participation in leadership roles.

Manager, FP&A

Company: CCC Intelligent Solutions

Location: Chicago, IL

Posted Jan 22, 2025

Teachers at CDLC of Westmont

Company: KinderCare Learning Companies

Location: Downers Grove, IL

Posted Jan 22, 2025

KinderCare Learning Companies, a recognized early childhood education provider, is seeking a Teacher to join their team. The role involves implementing KinderCare's curriculum, creating a nurturing environment, partnering with parents, and supporting the center's success. Benefits include career development, medical coverage, and wellness programs. The company is committed to equal opportunity and community building.

(USA) Asset Protection Assoc - Sam's

Company: Walmart

Location: Evanston, IL

Posted Jan 22, 2025

The job involves maintaining facility safety by adhering to safety protocols, conducting safety sweeps, and handling hazardous materials properly. It also includes securing the facility, observing suspicious activities, and executing emergency response procedures. The role emphasizes leadership expectations such as respect for individuals, acting with integrity, serving the customer, and striving for excellence. The company offers competitive pay, various benefits including health, financial, and paid time off benefits, and opportunities for professional development. The position requires the applicant to be at least 18 years old.

Data Driven Software Developer

Company: Leidos

Location: O'Fallon, IL

Posted Jan 22, 2025

The Leidos Digital Modernization Group is seeking a Software Developer with a data background for the Global Management Systems (GMS) Team. The candidate will be responsible for designing and developing software for multiple GMS Innovations portfolio projects, including AI solution capabilities and data integration into Confluent (Kafka) and Elastic platforms. The role requires experience in full software lifecycle automation and interest in developing innovative AI technologies. The candidate must hold an active interim Secret DoD Security clearance or higher and be within driving distance of Fort Meade or Scott AFB. The position offers a competitive pay range and the opportunity to work in a fast-paced, Agile development environment.

Licensed Clinical Therapist

Company: CVS Health

Location: Springfield, IL

Posted Jan 22, 2025

CVS Health is seeking a Fully Remote Licensed Clinical Therapist with a Washington State license. The role offers autonomy, evidence-based care, career growth, and comprehensive benefits. The therapist will provide psychosocial support and education to individuals, couples, and families aged 18+. The position is with MinuteClinic, an industry leader in healthcare, offering a stable and professional environment. Required qualifications include a current, active, and unencumbered Washington State license and proven skills in diagnostic, care collaboration, treatment planning, and short-term counseling. Preferred qualifications include interpersonal skills, experience with virtual therapy, understanding of insurance billing, and crisis intervention skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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