Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Treasury Sales Associate - Commercial Banking

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 22, 2025

The job posting is for a Treasury Sales Associate in Commercial Banking at JPMorgan Chase. The role involves collaborating with Treasury Management Officers to identify appropriate solutions, assist with client call preparation, and develop an understanding of clients' Treasury cash management structures. The ideal candidate should have a Bachelor's Degree, 3+ years of relevant banking and treasury experience, strong communication skills, and proficiency in Microsoft Office. The role offers opportunities for career progression within the firm, including potential advancement to a Treasury Management Officer position.

Lead Data Science Analyst

Company: Discover

Location: Riverwoods, IL

Posted Jan 22, 2025

Consulting, Specialist Master

Company: Deloitte

Location: Chicago, IL

Posted Jan 22, 2025

Deloitte Consulting LLP is seeking a Consulting, Specialist Master in Chicago, Illinois and various unanticipated Deloitte office locations and client sites nationally. The role involves managing IT projects for software testing and implementation services across multiple industries. Key responsibilities include managing test estimation, planning, design, execution, and reporting, coordinating testing across all phases, and serving as a technical liaison between business, project team, and developers/testers. The role also involves managing day-to-day interactions with executives, coaching staff, and improving internal processes. A Master's degree or foreign equivalent in a relevant field with 3 years of related work experience is required. The position offers a competitive salary and benefits, with 50% travel required nationally.

Cybersecurity Analyst ( Cyber Assessment)

Company: Discover

Location: Riverwoods, IL

Posted Jan 22, 2025

Discover is offering a job opportunity for a Cybersecurity professional with deep expertise in governance, risk management, and alignment to industry frameworks like NIST CSF 2.0. The role involves ensuring compliance with cybersecurity policies, validating security controls, and driving continuous improvement. The company values unique qualities and encourages growth, offering a chance to make a difference at a leading digital banking and payments company. The position requires a Bachelor's Degree in a relevant field and 4+ years of experience in Information Security or related fields. Bonus points for certifications like CISSP and CISM. The base pay ranges from $91,000.00 to $153,400.00, with additional incentives possible. Discover is committed to a diverse and inclusive workplace.

Director, Data Science

Company: West Monroe

Location: Chicago, IL

Posted Jan 22, 2025

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Bourbonnais, IL

Posted Jan 22, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, and delivering orders to customers' cars. The position requires excellent customer service skills, communication, and the ability to work without supervision. Previous experience in personal shopping, production, or warehouse environments is desired. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Validation Engineer

Company: Flex

Location: Mundelein, IL

Posted Jan 22, 2025

Veterinarian

Company: Banfield Pet Hospital

Location: Chicago, IL

Posted Jan 22, 2025

STORE/NIGHT LEAD CLERK

Company: Kroger

Location: Arlington Heights, IL

Posted Jan 22, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, directing department functions, and supporting grocery operations. Responsibilities include promoting trust, communicating information, collaborating with associates, setting performance goals, training staff, adhering to laws and guidelines, and managing inventory. The role requires effective communication, basic math skills, stress management, and knowledge of food safety regulations. Qualifications include high school education, management experience, grocery experience, and retail experience. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Medical Director - Commercial Appeals

Company: CVS Health

Location: Springfield, IL

Posted Jan 22, 2025

CVS Health, through its subsidiary Aetna, is seeking a Medical Director for a remote role. The ideal candidate should have a medical license in California and be willing to obtain one in Arizona. They must have at least two years of experience in health care delivery and prior UM experience. Board certification in an ABMS or AOA recognized specialty is required, with an Internal Medicine background being preferred. The Medical Director will oversee medical policy implementation, support Medical Management staff, and focus on review and appeal of denied medical services. The role involves clinical, coding, and reimbursement expertise, and acting as a liaison to network providers. The pay range is $174,070.00 - $374,920.00, with additional benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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