Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Pharmacy Operations Manager

Company: Walgreens

Location: Edwardsville, IL

Posted Jan 22, 2025

Shift Lead

Company: Walgreens

Location: Oakbrook, IL

Posted Jan 22, 2025

Staff Auditor II (Hybrid: Onsite and Remote Work)

Company: US Foods

Location: Rosemont, IL

Posted Jan 22, 2025

The Staff Auditor II position at US Foods involves participating in meeting department objectives, ensuring a strong control environment, and helping management achieve financial, operational, and compliance goals. The role includes developing Internal Audit strategies, conducting various audits, and working closely with the audit team. The position requires 2 years of related work experience, intermediate skills in MS Office Suite, and a Bachelor's degree in Accounting, Finance, Business, or a related field. The role is hybrid, requiring 25% travel and involving relationships with internal teams and external auditors.

Pharmacy Intern Grad

Company: Walgreens

Location: Mattoon, IL

Posted Jan 22, 2025

The job involves providing pharmacy consulting services, ensuring proper medication handling, and enhancing customer experience. Key responsibilities include engaging customers, resolving issues, and promoting healthcare services. The role also involves operations management, maintaining pharmacy systems, processing insurance claims, and performing clinical services like immunizations. The pharmacist is expected to maintain good relationships with the local medical community, assist in staff hiring and training, and continuously develop their skills and knowledge.

Pharmacist (Full or Part Time)

Company: Walgreens

Location: Tinley Park, IL

Posted Jan 22, 2025

Client Services and Sales Solutions | Analyst | Chicago

Company: Goldman Sachs

Location: Chicago, IL

Posted Jan 22, 2025

The text describes a skillset focused on helping clients navigate markets to support their investment goals. This involves strong communication, integrity, time management, and problem-solving skills. The role requires a client-first mentality, good judgment, tact, and diplomacy when interacting with clients, executives, and management. The position is suitable for multiple roles across the firm, including Private Wealth Management (PWM) and Ayco, a Goldman Sachs Company. PWM professionals develop customized investment strategies and offer wealth management products and services. A Wealth Management Professional supports Private Wealth Advisors, manages advisory business implementation, and provides client service management. Ayco partners with Fortune 1000 companies to design financial planning programs for their workforce. Basic qualifications include a Bachelor's degree, 0-3 years of relevant work experience, proficiency in MS Office, strong organizational skills, ability to manage multiple projects, and excellent communication skills.

Cleaning Crew Member

Company: Cracker Barrel

Location: Bloomington, IL

Posted Jan 22, 2025

The Cleaning Crew Member role at Cracker Barrel Old Country Store in Bloomington, IL involves maintaining cleanliness of the restaurant, kitchen, and retail shop, primarily during the 3rd shift. Responsibilities include working with kitchen, dining room, and retail shop teams to keep various areas clean. Qualifications include being 18 years old, able to stand for long periods, lift up to 40 pounds, and work with hot and cold food items. The company values diversity, equity, and inclusion, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits.

Regional Sales Director - Chicago IL

Company: TASC

Location: Chicago, IL

Posted Jan 22, 2025

TASC is hiring 15 new Regional Sales Directors (RSDs) nationwide to sell Benefit Accounts, COBRA administration, and Compliance Solutions. The RSDs will coordinate and manage all activities related to the sale of company services through relationships with accounts and distributors. TASC offers an innovative solution that combines employee benefit accounts with Benefit Continuation offerings on one platform. The role provides unlimited financial opportunity with uncapped commission, incentives, and annual bonuses. Qualified candidates should have at least 3 years of professional sales experience, preferably in the benefits industry, and live in the Chicago metro area. TASC is a rapidly growing company with a strong company culture, offering multiple layers of sales and client support.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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