Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Teachers at Hunt Club KinderCare

Company: KinderCare Learning Companies

Location: Gurnee, IL

Posted Jan 22, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They are seeking dedicated teachers to join their team, providing a world-class experience in their classrooms. The role involves implementing KinderCare's curriculum, creating a safe and nurturing environment, partnering with parents, and supporting the center's success. Benefits include discounted child care, medical, dental, and vision coverage, employee assistance programs, health and wellness programs, and more. KinderCare is committed to equal opportunity employment and believes every family deserves access to high-quality child care.

Senior Manager Business Product Owner, Data Products

Company: CVS Health

Location: Springfield, IL

Posted Jan 22, 2025

CVS Health is seeking a Business Product Owner, Data Products to manage the project roadmap and backlog for data supporting pricing in their PBM. The role involves combining business and technology acumen, developing a deep understanding of business needs, and optimizing new business processes. Responsibilities include owning the data forecasting and rebate application product roadmap, defining product requirements, and ensuring stakeholder alignment. The ideal candidate will have 7+ years of experience in Project Management, Data Analytics, or Financial experience, with 3+ years of leadership experience. Preferred qualifications include IT and Scrum methodology experience, strong communication skills, and professional work experience in the PBM/healthcare industry.

Analyst, Case Management - Field (Must reside in Saline County, IL or surrounding areas)

Company: CVS Health

Location: Springfield, IL

Posted Jan 22, 2025

CVS Health is seeking a Case Management Coordinator for a position requiring 50-75% travel in Saline County, IL. The role involves facilitating appropriate healthcare outcomes for members through care coordination, support, and education. The coordinator will evaluate members' needs, recommend case resolution approaches, and coordinate care plan activities. They will also enhance medical appropriateness and quality of care by consulting with various health programs and utilizing negotiation and motivational interviewing skills. Required qualifications include 2+ years of experience in behavioral health, social services, or a human services field, and 2+ years of case management experience. Preferred qualifications include managed care experience, Microsoft Office experience, and experience working with the HIV and AIDS population. The pay range is $21.10 - $44.99, and the company offers a comprehensive benefits package.

(USA) Food and Consumables Coach (Non-Complex) - WM

Company: Walmart

Location: Springfield, IL

Posted Jan 22, 2025

The role involves leading and developing teams effectively through teaching, training, and active listening. This includes touring stores, providing feedback, and communicating with associates at all levels regarding store operations and business initiatives. The individual will model exceptional customer service, resolve customer issues, and drive financial performance. They will also supervise and develop hourly associates, ensuring compliance with company policies and promoting a culture of belonging. The position requires at least 2 years of college or equivalent experience, and offers competitive pay, benefits, and opportunities for growth.

Pharmacy Intern

Company: CVS Health

Location: Cary, IL

Posted Jan 22, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Director, Commercial LMM Sales Executive (Large FI’s)

Company: Visa

Location: Chicago, IL

Posted Jan 22, 2025

Visa, a global leader in payments and technology, is seeking a Director of Commercial LMM Sales Executive. The role involves managing sales within the US Financial Institutions market, acting as a subject matter expert, and driving sales opportunities. The ideal candidate should have extensive experience in the Large and Middle Market sectors, strong analytical skills, and excellent communication abilities. The position is remote and requires 50-60% travel. The estimated salary range is $178,300 to $323,500 USD per year.

Teachers at Lombard KinderCare

Company: KinderCare Learning Companies

Location: Villa Park, IL

Posted Jan 22, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They invest in teachers, center staff, and field leaders, who are considered the heart and soul of the business. The company provides comprehensive benefits, including discounted child care, medical, dental, and vision coverage, and employee assistance programs. KinderCare operates in more than 2,000 sites and centers across 40 states, committed to providing high-quality child care to all families, regardless of their background.

Center Director

Company: KinderCare Learning Companies

Location: Orland Park, IL

Posted Jan 22, 2025

KinderCare Learning Companies, the first early childhood education provider to receive the Gallup Exceptional Workplace Award, is seeking a Center Director. This role involves hiring, engaging, and developing a team of educators, partnering with parents, and cultivating positive relationships with families, teachers, and community partners. The Center Director will use their business, sales, and marketing skills to grow KinderCare's presence in the community. Benefits include discounted child care, medical, dental, and vision coverage, mental health support, health and wellness programs, and more. KinderCare operates in over 2,000 sites across 40 states, committed to providing high-quality child care to all families.

BEER-WINE-LIQR/BARTENDER

Company: Kroger

Location: Villa Park, IL

Posted Jan 22, 2025

This job description outlines responsibilities for a beverage server in a high-volume establishment, such as Mariano's, a grocery store chain based in Illinois. The role involves creating an excellent customer experience by maintaining a friendly, safe, and clean environment. Key responsibilities include providing efficient service, demonstrating knowledge of alcoholic and non-alcoholic beverages, and promoting a positive shopping experience. The ideal candidate should possess a high school diploma or equivalent, be 21 years old with a bartending license, and have previous experience in a similar setting. They should also exhibit strong interpersonal and communication skills, a friendly demeanor, and the ability to work evenings and weekends. The role involves physical demands such as frequent standing, lifting, and carrying objects up to 80 lbs.

Teachers at Bloomingdale KinderCare

Company: KinderCare Learning Companies

Location: Glendale Heights, IL

Posted Jan 22, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They invest in teachers, center staff, and field leaders, who are considered the heart and soul of the business. The company provides comprehensive benefits, including discounted child care, medical, dental, and vision coverage, and employee assistance programs. KinderCare operates in more than 2,000 sites and centers across 40 states, committed to providing high-quality child care to all families, regardless of their background.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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