Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Manager, Implementations

Company: CVS Health

Location: Northbrook, IL

Posted Jan 22, 2025

CVS Health is seeking an Implementation Manager with 3+ years of Project Management experience, Microsoft Office Tools proficiency, and client-facing experience. The role involves onboarding complex clients, managing project plans, and collaborating with stakeholders. The position offers a competitive pay range, comprehensive benefits, and opportunities for growth. The company culture emphasizes human-centric health care, innovation, and employee well-being.

Pharmacy Technician

Company: CVS Health

Location: Chicago, IL

Posted Jan 22, 2025

Automotive Technician

Company: CarMax

Location: Northbrook, IL

Posted Jan 22, 2025

CarMax is currently hiring Automotive Technicians in Glencoe, Illinois. The role involves diagnosing, repairing, and reconditioning vehicles to meet CarMax's high standards. Technicians work in a fast-paced environment, collaborating with a team to solve technical problems. CarMax offers a range of benefits including paid time off, medical/dental coverage, 401k with company match, vehicle discount, tuition reimbursement, and more. The company is known for its commitment to training, diversity, and providing an environment that supports career growth. The hourly rate for this position is $19.80 - $47.60, with commission eligibility.

Automotive Repair Specialist

Company: CarMax

Location: Bloomington, IL

Posted Jan 22, 2025

CarMax, a leading used car retailer, is seeking a skilled technician for a position in Bloomington, Illinois. The role involves diagnosing and completing mechanical and cosmetic repairs on customer and internal vehicles, adhering to CarMax policies. Key responsibilities include providing exceptional customer service, managing repair orders, and maintaining workplace cleanliness. The ideal candidate should possess strong interpersonal skills, attention to detail, and the ability to work in a fast-paced environment. CarMax offers competitive pay, benefits, and opportunities for career growth.

Brand Partnerships Manager, CPG - Global Business Solutions - Chicago

Company: TikTok

Location: Chicago, IL

Posted Jan 22, 2025

TikTok, a leading destination for short-form mobile video, is seeking a Brand Partnerships Manager (BPM) in Chicago, IL. The BPM will lead C-suite conversations to increase revenue, build relationships with key enterprise accounts, and help clients drive business results on TikTok. The role requires strong sales skills, partnership with Client Solutions Manager, problem-solving skills, attention to detail, and the ability to thrive in a fast-paced environment. TikTok values creativity, innovation, and inclusivity, with global headquarters in Los Angeles and Singapore, and offices worldwide. The company is committed to inspiring creativity and bringing joy, and fosters a collaborative work environment.

Field Technician

Company: DISH

Location: Schaumburg, IL

Posted Jan 22, 2025

EchoStar, through its brands like DISH TV and Boost Mobile, is offering a Field Technician role with significant growth opportunities. The role involves installing and servicing DISH products and smart home solutions, educating customers, and selling products for optimal home entertainment. The company provides comprehensive benefits including compensation increases, performance incentives, and extensive training. The position requires a customer-focused individual with problem-solving skills, adaptability, and physical strength. DISH has been recognized for its customer satisfaction, winning the J.D. Power award for six consecutive years.

Assistant Store Leader

Company: Kroger

Location: Peoria, IL

Posted Jan 22, 2025

The job description outlines responsibilities for a store management role at Kroger. Key duties include overseeing all departments, ensuring a positive customer experience, leading teams in merchandising initiatives, managing store operations in the manager's absence, and achieving sales, wage, and profit budgets. The role also involves promoting inclusive leadership, building community relationships, and providing performance feedback to associates. Qualifications include a high school diploma, relevant experience, and staff supervisory experience. Kroger offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Chief of Staff

Company: tastytrade/ tastylive/ tastyfx/ tastycrypto

Location: Chicago, IL

Posted Jan 22, 2025

The job posting is for a Chief of Staff role in the technology department of tastytrade, a financial media network and brokerage firm. The role involves working closely with the regional CTO and other technology leaders to optimize operations, align efforts with strategic priorities, and foster a culture of innovation. The successful candidate will serve as a trusted advisor, handle special projects, lead cross-functional initiatives, and develop mechanisms for tracking key performance metrics. They will also promote diversity and inclusion, manage high-impact opportunities for improvement, and collaborate with leadership to harmonize technology and business strategies. The ideal candidate should have experience managing projects involving software engineers, be naturally curious, an excellent communicator, and have strong relationship management and strategic thinking skills. Familiarity with trading financial markets or brokerage technologies is a plus. The role offers a competitive salary, performance bonuses, stock purchase options, and a range of team perks.

Patient Care Technician

Company: DaVita

Location: Calumet City, IL

Posted Jan 22, 2025

DaVita, an Italian term for 'giving life', is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves direct patient care, technician duties, and building relationships with patients. No dialysis experience is required, and extensive paid training is provided. The position offers career advancement opportunities through DaVita's Clinical Ladders program and tuition assistance for those interested in becoming a DaVita RN. The work is physically demanding, requiring long hours on feet, and flexibility to work various shifts including mornings, evenings, weekends, and holidays.

Travel Nurse RN - PCU - Progressive Care Unit - $1,644 per week

Company: TRS Healthcare

Location: Chicago, Illinois

Posted Jan 22, 2025

TRS Healthcare is recruiting a travel nurse RN for a 13-week assignment in Chicago's Progressive Care Unit. The job offers a 12-hour night shift, 36 hours per week, with a tax-free stipend. TRS Healthcare, a leader in healthcare staffing for over 25 years, recently launched a new user-friendly website for improved job search and connection with the team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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