Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Field Technician - $20.50 /hr Starting Pay

Company: Spectrum

Location: O'Fallon, IL

Posted Jan 22, 2025

Spectrum is seeking a Field Technician who is a team player with excellent customer service and professionalism. The role involves installing and repairing services for customers, educating them on proper use of Spectrum services and equipment, and working independently in various conditions. The company offers comprehensive training, dynamic growth opportunities, competitive pay, and a supportive work environment. The ideal candidate should have a high school diploma, technical skills, and the ability to work outdoors in different weather conditions.

Cashier

Company: Kroger

Location: Chicago, IL

Posted Jan 22, 2025

Patient Care Technician

Company: DaVita

Location: Rockford, IL

Posted Jan 22, 2025

DaVita, an Italian term for 'giving life', is recruiting a Patient Care Technician (PCT) for an outpatient dialysis center in Rockford, Illinois. The role involves direct patient care, technician duties, and building relationships with patients suffering from end-stage renal disease. No dialysis experience is required, and DaVita offers comprehensive training, clear career advancement paths, and a supportive team environment. The position requires flexibility, comfort with blood and needles, and physical stamina for long hours.

MEAT/CLERK

Company: Kroger

Location: Glendale Heights, IL

Posted Jan 22, 2025

The job description involves performing general clean-up and stock work in the Meat department, providing customer service, and demonstrating the company's core values. Responsibilities include waiting on customers, maintaining cleanliness, ensuring product quality, and adhering to company policies. The ideal candidate should have effective communication skills, multi-tasking abilities, and past experience in food preparation. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Northbrook, IL

Posted Jan 22, 2025

The job description outlines responsibilities for a Courtesy Clerk/Grocery Bagger at Mariano's, a Kroger company. Key duties include bagging groceries, maintaining a clean store environment, assisting customers, performing shelf conditioning, informing customers of specials, and adhering to safety and food safety regulations. The role requires strong customer service skills, effective communication, and the ability to handle stress. Previous retail experience is preferred but not required. Mariano's, based in Illinois, values diversity, inclusion, and safety, offering comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

BAKERY/CAKE DECORATOR

Company: Kroger

Location: Chicago, IL

Posted Jan 22, 2025

Actuary - ACA

Company: CVS Health

Location: Chicago, IL

Posted Jan 22, 2025

FUEL CENTER/CLERK

Company: Kroger

Location: Peoria, IL

Posted Jan 22, 2025

Travel Respiratory Therapist - $2,064 per week

Company: MedPro Healthcare Allied Staffing

Location: Chicago, Illinois

Posted Jan 22, 2025

MedPro Healthcare Allied Staffing is recruiting a travel Respiratory Therapist for a 13-week contract in Chicago, Illinois. The job involves providing respiratory care to patients, participating in care planning, and ensuring compliance with regulations. Benefits include weekly pay, full credentialing fee coverage, private housing, health insurance, travel reimbursement, and a 401(k) match. The company emphasizes its commitment to caregivers, offering a range of supportive benefits.

Cashier

Company: Kroger

Location: Deerfield, IL

Posted Jan 22, 2025

Cashier

Company: Kroger

Location: Chicago, IL

Posted Jan 22, 2025

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company policies. Key tasks include processing transactions, handling various tenders, managing loss, reporting discrepancies, and ensuring compliance with food safety regulations. The role requires customer service experience, stress management skills, and basic math knowledge. The company, Food 4 Less, part of The Kroger Company, values diversity, inclusion, and safety. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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