Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Shift Lead - Crestwood

Company: DoorDash

Location: Crestwood, IL

Posted Jan 22, 2025

Pharmacy Intern

Company: CVS Health

Location: Crestwood, IL

Posted Jan 22, 2025

Retail Sales Associate - Chicago Premium

Company: Gap Inc.

Location: Aurora, IL

Posted Jan 22, 2025

Athleta, a certified B Corp, is seeking a Brand Associate to join their team. The role involves providing excellent customer service, educating customers about products, and driving sales. The ideal candidate is a good communicator, customer-focused, passionate about retail, and a problem solver. Benefits include a merchandise discount, competitive Paid Time Off, extensive 401(k) plan, and health insurance. The company is committed to diversity and inclusion.

Operations Supervisor - Overnight

Company: Kohl's

Location: Ottawa, IL

Posted Jan 22, 2025

The role of a Supervisor in a Distribution Center involves managing day-to-day operations, ensuring inventory integrity, aligning with business partners, and maintaining a safe work environment. Key responsibilities include managing workflow, developing accuracy standards, ensuring dynamic staffing, and leading direct reports to achieve unit goals. The ideal candidate should have prior experience managing teams in a distribution warehouse, strong interpersonal communication skills, and a flexible work schedule. Preferred skills include experience with Operations and Operational Support Systems, automated MHE, and SQL.

Operations Manager

Company: CVS Health

Location: Naperville, IL

Posted Jan 22, 2025

CVS Health is seeking an Operations Manager to lead a store team, driving execution and performance while enhancing customer service. The role involves overall store management, sales and inventory management, employee staffing and development, and financial management. The ideal candidate will have strong leadership, communication, and analytical skills, and be able to work flexible hours. CVS Health offers competitive pay, comprehensive benefits, and opportunities for professional growth.

Retail Engagement Coordinator

Company: The TJX Companies, Inc.

Location: Lake Zurich, IL

Posted Jan 22, 2025

Sierra Trading Post is seeking a dynamic individual to lead frontline teams, ensuring a highly satisfied customer experience and driving loyalty. The role involves training and mentoring associates, maintaining cash controls, and upholding merchandising standards. The company values an environment of endless possibilities, encouraging employees to think on their feet and embrace the unknown. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $16.00 to $16.50 per hour.

Pharmacy Technician

Company: CVS Health

Location: Danville, IL

Posted Jan 22, 2025

Senior Manager - Endpoint Compliance and Hardening

Company: CVS Health

Location: Northbrook, IL

Posted Jan 22, 2025

CVS Health is seeking a Senior Manager for Endpoint Compliance and Hardening. The role involves designing, implementing, and managing the Enterprise Security Policy Configuration Management and File Integrity Monitoring strategy. Key responsibilities include developing and managing the organization's file integrity monitoring and secure hardening configuration policy framework, leading a team of configuration specialists, and staying informed of emerging security threats and best practices. The ideal candidate should have 7+ years of experience in vulnerability management, IT operations, or a related field, with a strong background in team leadership, patch management systems, and understanding of network security principles.

Staff Security Engineer - Vulnerability Analysis

Company: CVS Health

Location: Chicago, IL

Posted Jan 22, 2025

CVS Health is seeking a Vulnerability Analysis Staff Engineer to strengthen the organization's cybersecurity posture. The role involves analyzing vulnerabilities, collaborating with various teams, and recommending remediation strategies. The ideal candidate should have strong technical skills, a deep understanding of security frameworks, and a proactive mindset. Key responsibilities include vulnerability assessment, remediation and mitigation, threat analysis and reporting, collaboration and cross-functional partnership, policy and compliance, and continuous improvement.

Inventory Control Coordinator, Part Time

Company: CVS Health

Location: Mount Prospect, IL

Posted Jan 22, 2025

CVS Health is seeking a Materials Coordinator for their Specialty Mail Order Pharmacy. The role involves processing inventory, assisting in purchasing processes, and maintaining inventory. The position requires 1+ year of experience in purchasing, receiving, shipping, and inventory control, along with strong computer skills. The compensation range is $20.35 - $22.02 per hour, with additional benefits including medical, dental, vision, 401(k), and well-being programs. The job is for someone comfortable in a fast-paced environment and demonstrating care for patients and customers.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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