Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Principal Application Engineer

Company: Discover

Location: Riverwoods, IL

Posted Jan 22, 2025

Discover offers a job opportunity for a senior software engineer with a focus on delivering high-impact software solutions. The role involves creating technology solutions for high-priority business needs, participating in strategic technology decisions, and coaching technology communities. The ideal candidate should have a bachelor's degree in a relevant field, 6+ years of experience, and proficiency in multiple technical domains. Bonus points for experience with Java development, Agile teams, and cloud environments. The compensation ranges from $107,000.00 to $180,200.00, and benefits include paid parental leave, 401(k), health insurance, and more.

Cashier

Company: Kroger

Location: Homewood, IL

Posted Jan 22, 2025

GROCERY-NITE/CLERK

Company: Kroger

Location: Springfield, IL

Posted Jan 22, 2025

The job description involves providing excellent customer service in a safe and clean environment, adhering to company policies, and maintaining a positive attitude. Responsibilities include responding to customer inquiries, unloading trucks, stocking shelves, and operating pallet jacks. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include previous relevant experience. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Teachers at Highland Avenue KinderCare

Company: KinderCare Learning Companies

Location: Downers Grove, IL

Posted Jan 22, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with comprehensive benefits and opportunities for career growth. They operate in more than 2,000 sites and centers across 40 states, committed to providing high-quality child care to all families.

Dialysis Clinical Manager Registered Nurse - RN

Company:

Location: Chicago, IL

Posted Jan 22, 2025

Fresenius Medical Care is seeking a Clinical Manager to ensure quality patient care and maintain clinical operations. The role involves leading a collaborative team delivering unique care plans and dialysis treatment to patients with end stage renal disease or chronic kidney disease. The company offers a Clinical Leadership Program for continuous learning and career advancement opportunities. Fresenius values its employees, providing support through tuition reimbursement, scholarships, and financial aid during hardships. The company fosters a diverse and inclusive culture with various employee resource groups. The Clinical Manager will manage clinic operations, patient care, staff, and physicians, requiring 6+ years of healthcare facility operations experience and 12 months of clinical nursing experience.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Vernon Hills, IL

Posted Jan 22, 2025

Head of Communications - Aetna

Company: CVS Health

Location: Springfield, IL

Posted Jan 22, 2025

CVS Health is seeking a Head of Communications - Aetna to develop and implement an integrated communications strategy for the Aetna business. The role involves creating proactive communication strategies, thought leadership for the Aetna President, and leading all communications for the business. The ideal candidate should have 15+ years of experience in communications leadership, strong influencing skills, and a commitment to diversity, equity, and inclusion. The role requires managing a team, creating a comprehensive issues management strategy, and ensuring consistent messaging across various communication channels.

B2B Payables Client Solution Specialist

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 22, 2025

The job posting is for a B2B Payables Client Solution Specialist in the Commercial Bank's Payments organization. The role involves leading solutioning and adoption of client-facing products, understanding client needs, and communicating feedback to Product teams. The ideal candidate should have 5+ years of experience in problem-solving, strong technical expertise, and excellent presentation skills. They should be able to understand client needs, turn them into business, and communicate the full value of J.P. Morgan. The company offers competitive total rewards, benefits, and a diverse, inclusive work environment.

Product Manager - Network Class UPS

Company: Eaton

Location: Bolingbrook, IL

Posted Jan 22, 2025

Eaton's Electrical division is hiring a Product Manager for Network Class UPS. The role involves cradle-to-grave product management, customer lifecycle experience, new product development, and meeting product line metrics. The successful candidate will work closely with cross-functional teams, manage digital content, and provide product training. The expected annual salary range is $120,075 - $176,110, with a variable incentive program. Basic qualifications include a Bachelor's degree, 4+ years of relevant experience, and technical knowledge of single-phase UPS systems.

Branch Office Administrator

Company: Edward Jones

Location: Rock Island, IL

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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