Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3341)

Company: Target

Location: Champaign, IL

Posted Jan 22, 2025

Target offers a Small Format Team Member position with a starting hourly rate of $15.50 USD per hour and a pay range of $15.50 USD - $23.25 USD per hour. The role involves providing exceptional guest service, maintaining store appearance, and supporting daily business priorities. Key responsibilities include greeting guests, assisting with their needs, stocking and presenting products, and ensuring inventory accuracy. Target values a fun, energetic work environment and seeks team members with a welcoming attitude, strong communication skills, and the ability to work in a fast-paced setting.

Senior Client Solutions Architect Associate - Payments

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 22, 2025

The job posting is for a Senior Client Solutions Architect Associate in Client Consulting at JPMorganChase. The role involves tailoring cutting-edge products to fit client challenges, contributing to innovation and supporting the sales process. The individual will architect comprehensive product solutions for clients with complex challenges, drawing on client feedback and supporting the technical design and adaptation of large-scale solutions. They will partner with the sales team, acting as a technical and payments domain expert, and contribute to RFI/RFP responses. The role requires proficient technical knowledge, experience working with clients in a technology field, and strong communication skills. A BS/BA in Computer Science, Business Information Systems, Information Technology, Engineering, Math, or equivalent is required, along with 1+ years of post-college work experience in technical/business consulting, software engineering, sales/pre-sales.

Senior Director, Procurement - Technology and Marketing

Company: Walgreens

Location: Deerfield, IL

Posted Jan 22, 2025

The role involves developing strategy, leading change management, and directing a team of Directors, Category Managers, and Category Specialists. Key responsibilities include establishing objectives for spend categories, overseeing sourcing and procurement strategies, and driving cross-functional category teams in change management. The position requires managing approximately $2 Billion of Company resources, creating collaborative business plans with strategic vendors, and ensuring goods and services meet established standards and legal requirements. The ideal candidate should have a Bachelor's degree and at least 8 years of experience in strategic sourcing, with a proven track record in managing category spend in excess of $1B. Strong leadership, communication, and negotiation skills are essential, along with proficiency in Microsoft Office Suite.

Senior Practice Area Coordinator - Climate & Sustainability

Company: Boston Consulting Group (BCG)

Location: Chicago, IL

Posted Jan 22, 2025

The job posting is for a Senior Practice Area Coordinator role in BCG's Climate & Sustainability Practice Area. The role involves supporting and driving day-to-day operations, leading ad-hoc projects, and collaborating with various teams. Key responsibilities include managing complex projects, independently making decisions, and demonstrating strong organizational and project management skills. The ideal candidate should have 4-6+ years of relevant experience, excellent communication skills, and advanced knowledge in Microsoft Office tools. The role involves working closely with the Global Practice Management Executive Director, Practice Area Manager, and broader C&S management team.

Cyber Systems Operations

Company:

Location: Champaign, IL

Posted Jan 22, 2025

The Air Force emphasizes the importance of securing advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and security. They enhance capabilities and provide secure systems. To join the Air Force, one must meet various requirements including educational qualifications, ASVAB score, completion of specific courses, background investigation, and age limits.

H&M Sales Advisor

Company: H&M

Location: Oak Lawn, IL

Posted Jan 22, 2025

As a Sales Advisor at H&M, you'll provide excellent customer service, guide customers through the store, and actively sell products. You'll use your fashion knowledge to inform customers and maintain a clean, tidy sales floor. The role requires staying updated on fashion trends, collaborating with colleagues, and contributing to visual and commercial execution. H&M values diversity and offers benefits like staff discounts, global development opportunities, and wellbeing programs.

Alliances Manager - Technology Partners

Company: West Monroe

Location: Chicago, IL

Posted Jan 22, 2025

West Monroe is seeking an experienced Partnership / Alliances Manager to join their Go-to-Market team. The role involves developing and managing strategic partnerships with key technology partners to enhance digital services offerings and drive revenue growth. Responsibilities include creating joint marketing and sales initiatives, collaborating with internal teams, and tracking key performance metrics. The ideal candidate should have a Bachelor's degree, 5+ years of experience in alliances, and strong communication and negotiation skills.

Case Manager II (Pool)

Company:

Location: Arlington Heights, IL

Posted Jan 22, 2025

Encompass Health is offering a Case Manager position with a national post-acute care leader. The role involves being a connection between exceptional care and positive patient impact, using clinical and management skills. The company culture is compassionate and collaborative, with a focus on patient recovery from various conditions. The position offers opportunities for professional growth, competitive compensation, and benefits. Requirements include current CCM or ACM certification, rehabilitation experience, and excellent communication skills.

Info Systm Architect

Company: TIAA

Location: Chicago, IL

Posted Jan 22, 2025

The Information Systems Architect develops complex architectural guidelines, specifications, and technical standards for running end-user applications. They work under minimal supervision to convert end-user needs into technical solutions and design systems that integrate multiple platforms, operating systems, and applications across the enterprise.

Client Solutions Manager, Automotive

Company: Meta

Location: Chicago, IL

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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