Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Senior Manager - Aircraft Cybersecurity

Company:

Location: Chicago, IL

Posted Jan 22, 2025

United Airlines is inviting applications for a Senior Manager of Aircraft Cybersecurity Operations. The role involves leading a team to ensure United's aircraft-related products comply with cybersecurity regulations. Key responsibilities include creating and implementing a cybersecurity strategy, managing aircraft cybersecurity processes, and coordinating with internal and external partners. United offers a competitive benefits package and values diverse experiences. Minimum qualifications include a STEM degree, aviation experience, and strong communication skills.

Senior Home Lending Advisor - Vernon Hills IL

Company: JPMorgan Chase

Location: Vernon Hills, IL

Posted Jan 22, 2025

Chase Home Lending is seeking a Senior Home Lending Advisor to join their high-energy team. The role involves serving as the primary point of contact for customers throughout the loan process, providing training to the branch team, and collaborating with marketing efforts to create an outstanding customer experience. The ideal candidate will have a Bachelor's degree, 3+ years of mortgage lending experience, and strong communication skills. Preferred qualifications include FHA/VA sales experience, marketing skills, and intermediate PC skills. The position requires NMLS registration and compliance with Dodd Frank/Truth in Lending Act qualification requirements. Chase offers a competitive total rewards package and values diversity and inclusion.

Cyber Systems Operations

Company:

Location: Joliet, IL

Posted Jan 22, 2025

The Air Force emphasizes the importance of securing advanced computer and software systems. Cyber Systems Operations specialists are responsible for designing, installing, and supporting these systems to maintain their functionality and security. The requirements to join the Air Force include meeting educational standards, passing an ASVAB test, completing specific training courses, and undergoing a background investigation.

Shift Lead

Company: Banfield Pet Hospital

Location: Chicago, IL

Posted Jan 22, 2025

Registered Nurse

Company: DaVita

Location: Rock Island, IL

Posted Jan 22, 2025

DaVita is seeking a Nurse to give life in an outpatient dialysis center. The role involves delivering care in an empathetic and compassionate way, building meaningful relationships with patients and their families, and working in a fast-paced environment. DaVita offers a competitive total rewards package, including a 401k match, healthcare coverage, and other benefits.

Site Reliability Engineer (Hybrid)

Company: Enova

Location: Chicago, IL

Posted Jan 22, 2025

Enova International is seeking a Site Reliability Engineer with 2+ years of experience in SRE, DevOps, Systems Administration, or Infrastructure Support. The role involves maintaining and improving the reliability of their consumer business, collaborating with various teams, and applying DevOps principles. The position offers competitive compensation, hybrid work model, and comprehensive benefits. Enova is committed to equal employment opportunities and fostering an inclusive work environment.

Shift Lead

Company: Walgreens

Location: Chicago, IL

Posted Jan 22, 2025

Senior Manager - Aircraft Cybersecurity

Company:

Location: Itasca, IL

Posted Jan 22, 2025

United Airlines is inviting applications for a Senior Manager of Aircraft Cybersecurity Operations. The role involves leading a team to ensure United's aircraft-related products comply with cybersecurity regulations. Responsibilities include managing cybersecurity processes, administrative tasks, and collaborating with internal and external partners. The ideal candidate should have a technical background, aviation experience, and strong communication skills. A master's degree and certifications in cybersecurity are preferred but not mandatory. United offers competitive benefits and a remote work option. The salary range is $126,225 - $185,130.

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1402)

Company: Target

Location: Aurora, IL

Posted Jan 22, 2025

Target offers a Guest Advocate role with a starting hourly rate of $16.00 USD per hour and a pay range of $16.00 USD - $24.00 USD per hour. The role focuses on providing exceptional guest service, engaging with guests, and promoting Target's offerings. Key responsibilities include communicating with guests, resolving concerns, and ensuring a welcoming and efficient shopping experience. Target values a fun, energetic work environment and seeks team members with strong communication skills, a helpful attitude, and the ability to multitask in a fast-paced setting.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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