Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

(USA) Technician, General Facilities Maintenance

Company: Walmart

Location: Addison, IL

Posted Jan 22, 2025

Walmart is expanding its workforce and seeking a General Facilities Maintenance Technician. The role involves executing routine maintenance tasks to maintain safety, functionality, and aesthetics of Walmart stores, equipment, or fixtures. The candidate should have vocational or technical certification and 1-2 years of relevant experience. Benefits include competitive compensation, sign-on bonuses, full-time eligibility, Walmart discount, paid time off, full benefits, and the Live Better U education program. The hourly wage range is $21.00-$39.00.

Part-Time Stockroom Operations Associate

Company: Kohl's

Location: Champaign, IL

Posted Jan 22, 2025

The role involves delivering excellent customer service, managing store operations, and processing freight and replenishment. Key responsibilities include receiving and processing product, replenishing sales floor stock, engaging customers, and executing product protection standards. The role also involves participating in new hire training and adhering to company policies. Required skills include strong customer service, multitasking, attention to detail, and communication skills. No retail experience is required, but flexible availability is necessary. Preferred experience includes client-facing retail or service industry roles. The pay range is $15.00 - $21.65, with various benefits offered including work-life balance, health & wellness, savings & retirement benefits, insurance programs, and life events support.

Pharmacy Technician

Company: CVS Health

Location: Atlanta, IL

Posted Jan 22, 2025

Environmental Services Attendant

Company: Sodexo

Location: Lincolnshire, IL

Posted Jan 22, 2025

Sodexo is seeking an Environmental Services Attendant for ADLAI E. STEVENSON HIGH SCHOOL. The role involves delivering high-quality cleaning services, maintaining a safe and healthy environment, and providing excellent customer service. The job offers flexible work hours, potential for full-time or part-time employment, and a competitive pay range of $16.00 to $18.00 per hour. Sodexo emphasizes a supportive work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

Travel Nurse RN - Telemetry - $1,872 per week

Company: American Traveler

Location: Chicago, Illinois

Posted Jan 22, 2025

American Traveler is seeking a travel nurse RN Telemetry for a job in Chicago, Illinois. The company offers a customized compensation and benefits package, including insurance coverage, housing allowance, and tax advantage options. With over 25 years of experience, American Traveler has established a reputation for outstanding customer service.

Staff Security Engineer - External Attack Surface Management

Company: CVS Health

Location: Northbrook, IL

Posted Jan 22, 2025

CVS Health is seeking an External Attack Surface Management Staff Security Engineer to lead efforts in identifying, analyzing, and mitigating risks associated with the organization's external attack surface. The ideal candidate should have a strong technical background in cybersecurity, expertise in ASM tools and methodologies, and a proactive approach to risk management. Key responsibilities include attack surface discovery and inventory, vulnerability identification and remediation, risk assessment and threat analysis, incident response and escalation, tool management and automation, collaboration and stakeholder engagement, and policy and governance. Required qualifications include 7+ years in Cybersecurity roles with at least 3 years specializing in Attack Surface Management, 5+ years of experience with ASM Qualys, and 5+ years of experience with cloud platforms. The role offers a competitive pay range, comprehensive benefits, and opportunities for professional growth.

Advisory Solution Consultant, IT Asset Management

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of relevant experience, including 2 years with the ServiceNow platform. The role involves developing and positioning product-specific solutions, acting as a thought leader in IT Asset Management and Enterprise Asset Management, and contributing to the creation of ITAM solutions on the ServiceNow platform. The ideal candidate should have exceptional communication skills, strong business relationships, and technical expertise. The position offers a competitive base pay, variable/incentive compensation, and benefits. Up to 20% travel is required.

Assistant Store Leader

Company: Kroger

Location: Oak Park, IL

Posted Jan 22, 2025

The job description outlines responsibilities for a store manager role, including overseeing all departments, ensuring a positive customer experience, leading teams in merchandising initiatives, managing store operations, achieving sales and budget targets, promoting inclusive leadership, and maintaining compliance with laws and policies. The role requires retail management experience, staff supervisory experience, and a high school diploma or equivalent. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Principal - Dental SME- Healthcare

Company: Infosys

Location: Chicago, IL

Posted Jan 22, 2025

HealthcareInfosys Consulting is hiring a Principal Management Consultant with extensive experience in dental insurance. The candidate will lead a project team on a large core administrative platform implementation program, possessing solid knowledge in dental insurance operations, technology, and consulting. They should have 7+ years of experience with large Dental carriers and at least 5 years in advisory consulting. Key responsibilities include analyzing dental insurance products, developing recommendations for improvements, and implementing technology-enabled transformations. The ideal candidate should have an MBA or equivalent, strong client-facing skills, and experience with healthcare core administrative platforms like QNXT, Facets, and HealthRules Payer.

Change Communications Manager, S&T

Company: PepsiCo

Location: Chicago, IL

Posted Jan 22, 2025

PepsiCo, a global food and beverage leader, is seeking a communications professional for a hybrid role based in Purchase, NY, Plano, TX, or Chicago, IL. The role involves leading change communications for several critical transformation initiatives within the Strategy & Transformation (S&T) organization. Responsibilities include working with change management teams, building a communications center of excellence, sourcing and creating content for various channels, educating the enterprise on the new S&T operating model, and maintaining a repository of central messaging. The ideal candidate will have a Bachelor's degree, 6+ years of communications experience, and strong change management communication skills. PepsiCo offers competitive compensation, benefits, and a flexible work environment.

Travel Nurse RN - ICU - Intensive Care Unit - $2,143 per week

Company: Focus Staff

Location: Chicago, Illinois

Posted Jan 22, 2025

Focus Staff is offering a 13-week travel nursing contract for an ICU RN in Chicago, IL, starting February 10, 2025. The ideal candidate should have at least 1 year of ICU experience, a valid IL RN license, BLS, and ACLS. Benefits include health, vision, dental, life insurance, licensure reimbursement, travel reimbursement, 401(k), competitive pay, referral bonus, and holiday bonus. Focus Staff, a traveler-first agency, provides flexible schedules, guaranteed hours, day and night shifts, immediate openings, and dedicated recruiters. They also offer comprehensive insurance, housing stipend, and bonuses for referrals and loyalty.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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