Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

CW-Sr Analyst, Transaction Analysis

Company: TIAA

Location: Chicago, IL

Posted Jan 22, 2025

TIAA is seeking a Senior Analyst for a Non-Employee Contingent Worker Role in Charlotte, NC. The role involves business planning, support, and project-related duties, with a focus on transaction services for the investment function. Key responsibilities include reviewing trades and accounts, preparing valuation reports, and ensuring compliance with investment restrictions and laws. The ideal candidate should have a university degree, 2-4 years of experience in investments management or financial services operations, and strong problem-solving skills. The position offers a potential salary of $45.19 USD, with a start date of 07-Feb-2022 and an end date of 30-Dec-2022.

Certified Pharmacy Technician, Micro-Fulfillment Center

Company: Walgreens

Location: Bolingbrook, IL

Posted Jan 22, 2025

The job involves performing data entry and patient registration, resolving third-party rejects, and handling high-volume customer inquiries. Responsibilities include using pharmacy systems, operating automated machinery, and maintaining a clean work area. The role requires an active technician license or certification within the first 90 days. Walgreens, part of Walgreens Boots Alliance, is an equal opportunity employer offering competitive pay and an omnichannel experience.

Travel Nurse RN - Trauma ER - Emergency Room - $2,242 per week

Company: Advantis Medical

Location: Chicago, Illinois

Posted Jan 22, 2025

Advantis Medical, a top-rated travel nurse agency, is currently seeking an experienced ER/Trauma Registered Nurse (RN) for a 13-week assignment in Chicago, IL. The job involves providing compassionate and high-quality care to patients in the emergency room. Qualifications include 2 years of ER/Trauma staff experience, a BSN Degree or Associate of Science in Nursing, a current nursing license, and a valid State Issued Driver's License or State ID. Advantis Medical offers a superior pay and benefits package, including weekly pay, holiday pay, guaranteed hours, 401k retirement plan, referral bonus, and employee assistance programs.

Manager, Program Management Office

Company: McDonald’s Global Technology

Location: Chicago, IL

Posted Jan 22, 2025

McDonald's is implementing a new growth strategy, 'Accelerating the Arches', focusing on enhancing the customer experience through Delivery, Digital, and Drive-Thru services. The company is investing in technology innovation, including AI, IoT, and edge computing, to improve efficiency and customer satisfaction. The role involves managing and collaborating with support teams for security services, ensuring reliable and efficient operation. The Manager of Program Management Office (PMO) will lead complex, multifunctional projects using various development methods, managing project plans, changes, and performance. The ideal candidate should have 45 years of experience, including corporate and global project management with a Loyalty focus, and expertise in Technical Project Management tools and processes.

Pharmacy Technician

Company: CVS Health

Location: Mount Vernon, IL

Posted Jan 22, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

PT Support Associate-1

Company: Tory Burch

Location: Rosemont, IL

Posted Jan 22, 2025

Tory Burch is an American luxury lifestyle brand, established in 2004, known for its casual elegance in ready-to-wear, handbags, footwear, accessories, jewelry, home, and beauty. The company empowers women, reflected in its collections and culture, and through the Tory Burch Foundation. It offers a supportive work environment, competitive pay, and benefits focusing on overall well-being. The role involves multi-tasking in a fast-paced retail environment, with opportunities for growth and learning. The company values adaptability, entrepreneurship, collaboration, and client focus.

Inventory Analyst

Company: Addison Group

Location: Chicago, IL

Posted Jan 22, 2025

The text announces an open Logistics Coordinator position in Bloomingdale, IL. The role involves planning and managing logistics, transportation, and customer services. Key responsibilities include booking truck loads, tracking shipments, managing carriers, and providing customer support. The job requires at least 1 year of related experience, a college degree, and proficiency in Microsoft Office. Addison Administrative & HR offers competitive pay, benefits, and opportunities for professional development. The company values teamwork and offers potential for permanent employment.

Manager Operations Excellence (Domain Automation)- Technology Engagement Led (BEL), Enterprise Products and Platforms (EPP)

Company: McDonald’s Global Technology

Location: Chicago, IL

Posted Jan 22, 2025

McDonald's is accelerating its growth strategy, focusing on Delivery, Digital, and Drive-Thru. The company aims to leverage AI, robotics, and emerging tech to digitize the Golden Arches and enhance customer experience. The role in question is part of the Global Technology Enterprise Products & Platforms EPP Team, focusing on Operations Excellence Domain Automation Technology Engagement Lead (TEL). The TEL will work on product strategy, process optimization, requirement gathering, cross-functional collaboration, stakeholder communication, market analysis, metrics tracking, project closure, continuous improvement, and feedback. The ideal candidate should have 8+ years of experience in intelligent automation, a degree in business, computer science, engineering, or related discipline, and strong leadership, communication, and innovation skills.

Emerging Store Manager

Company: Walgreens

Location: West Dundee, IL

Posted Jan 22, 2025

The role involves supervising customer service associates and designated hitters, managing the front end of the store, and making recommendations for overall operations. The individual is responsible for supporting the Store Manager in achieving company deliverables, managing store team members, and ensuring proper merchandising, protection of store assets, and improving store sales and profitability. They lead and manage store team members, including recruitment, hiring, performance management, and discipline. The role also involves engaging customers and patients, resolving complaints, and improving customer service metrics. Operations management includes supervising store activities, collaborating with external partners, and managing cash, inventory, and bookkeeping. The individual is accountable for business performance management, people and performance management, and training & personal development. They communicate regularly with team members and assist in planning and communicating company strategy.

Travel Nurse RN - ED - Emergency Department - $1,916 per week

Company: AHS Staffing

Location: Chicago, Illinois

Posted Jan 22, 2025

AHS Staffing is recruiting a travel nurse RN for a 12-week assignment in Chicago's Emergency Department. The job offers competitive benefits, including comprehensive medical coverage, 401(k) matching, and weekly pay. AHS Staffing is known for its personalized, transparent, and rewarding experience, with dedicated recruiter support and a focus on aligning assignments with personal and professional goals.

Target Security Specialist

Company: Target

Location: Chicago, IL

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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