Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Application Engineer

Company: Discover

Location: Chicago, IL

Posted Jan 22, 2025

Discover is offering a job opportunity for a seasoned IT professional with a bachelor's degree in a relevant field and 3+ years of experience. The role involves overseeing product design and implementation, guiding early-career engineers, and ensuring high-quality, reliable solutions. The successful candidate will contribute to technology communities of practice and enforce IT standards. Bonus points for experience with specific operating systems, databases, and programming languages. The position does not require travel and offers a competitive salary range along with comprehensive benefits.

Food Supervisor

Company: Sodexo

Location: Chicago, IL

Posted Jan 22, 2025

Insurance Agent (Base salary + Uncapped commissions)

Company: Comparion Insurance Agency

Location: Hoffman Estates, IL

Posted Jan 22, 2025

Comparion Insurance Agency is hiring a Sales Agent in Hoffman Estates. The role involves building a local network, relationship building, and selling insurance products like Auto, Home, and Life. The compensation ranges from $55k - $75k initially, with potential for top performers to earn over $100k in the first year. Benefits include uncapped pay, recognition, paid training, sales support, comprehensive benefits, and more. Preferred qualifications include sales experience and a state insurance license.

Team Leader

Company: Crown Cork & Seal USA

Location: Tinley Park, IL

Posted Jan 22, 2025

Automotive Technician

Company: CarMax

Location: Schaumburg, IL

Posted Jan 22, 2025

CarMax is currently hiring Automotive Technicians in Schaumburg, Illinois. The role involves diagnosing, repairing, and reconditioning vehicles to meet CarMax's high standards. Technicians work in a fast-paced environment, solving technical problems, and delivering great results. CarMax offers a range of benefits including paid time off, medical/dental coverage, 401k with company match, vehicle discount, tuition reimbursement, and more. The company is known for its commitment to training, diversity, and providing a supportive work environment. The hourly rate for this position is $19.80 - $38.90, with commission eligibility.

Merchandise Associate

Company: The TJX Companies, Inc.

Location: Evanston, IL

Posted Jan 22, 2025

The text describes a job opportunity at Marshalls, a part of the TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense. The role involves delivering excellent customer service, maintaining a clean and organized store, and contributing to the growth of the business. The company culture is described as dynamic, encouraging, and respectful, with opportunities for career advancement and a range of benefits. The job description emphasizes the company's commitment to diversity and inclusion, and its mission to provide a fun shopping experience.

Analyst, Case Management (Field - Must reside in Winnebago/Jo Daviess County, IL or surrounding areas)

Company: CVS Health

Location: Rockford, IL

Posted Jan 22, 2025

CVS Health is seeking a Case Management Coordinator to collaborate and inform the case management process, facilitating appropriate healthcare outcomes for members. The role requires 2 years of experience in behavioral health, social services, or related fields. Key responsibilities include appointment scheduling, assisting with benefits, and using care management tools. The position offers a pay range of $21.10 - $44.99 and a comprehensive benefits package. CVS Health emphasizes a human-centric approach to healthcare, with a purpose to 'Bringing our heart to every moment of your health.'

Investment Consultant - Naperville, IL

Company: Fidelity Investments

Location: Naperville, IL

Posted Jan 22, 2025

Fidelity Investments is seeking an Investment Consultant to join their team in Naperville, IL. The role involves developing customized financial plans for clients using Fidelity's tools and technology. The consultant will engage with existing clients and warm leads, focusing on providing investment solutions and growing relationships. The ideal candidate should have Series 7 & 63 licenses, preferably Series 65 or 66, and appropriate state registrations. A degree and/or professional certifications like CFP are beneficial. Fidelity offers a competitive total rewards package, including a stable base salary, comprehensive benefits, and opportunities for training and career development. The role requires in-person attendance in the assigned branch location.

Travel Nurse RN - ED - Emergency Department - $1,916 per week

Company: AHS Staffing

Location: Chicago, Illinois

Posted Jan 22, 2025

AHS Staffing is recruiting a travel nurse RN for a 12-week assignment in Chicago's Emergency Department. The job offers a 36-hour workweek on nights, with potential for extension. AHS Staffing is known for its personalized, transparent, and rewarding experience, providing benefits like comprehensive medical coverage, 401(k) matching, and weekly pay. They prioritize aligning assignments with nurses' personal and professional goals.

Community Health Worker - Must live in Kendall, Grundy or LaSalle Counties, IL

Company: CVS Health

Location: Gurnee, IL

Posted Jan 22, 2025

CVS Health is seeking Community Health Care Workers (CHW) to serve in Kendall, Grundy or LaSalle Counties, IL. The role involves conducting home visits with Aetna members with chronic conditions, reinforcing care plans, and improving access to care. CHWs will also educate healthcare professionals on social determinants of health, build positive relationships with diverse stakeholders, and assist with care plan implementation and member education. The position requires 3-5 years of community experience, reliable transportation, and the ability to travel up to 70%. Preferred qualifications include clinical services experience, bilingual skills, and familiarity with local resource networks.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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