Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Bakery/Deli Clerk

Company: Kroger

Location: Decatur, IL

Posted Jan 22, 2025

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness and correct portion sizes, and promoting a safe and clean environment. The role involves assisting in reaching sales and profit goals, demonstrating company values, and providing excellent customer service. Qualifications include customer service skills, stress management, effective communication, basic math, and the ability to obtain a food handler's permit. Previous bakery or deli experience is beneficial. The company offers comprehensive benefits, including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Lead Python Developer, Data Analytics

Company: CVS Health

Location: Springfield, IL

Posted Jan 22, 2025

CVS Health is seeking a Lead Python Developer with 3+ years of experience in software engineering with Python. The role is part of Aetna's Commercial's Sales Enablement department, focusing on designing and developing new Python code for healthcare analytics and reporting. Key responsibilities include creating business applications, refactoring legacy code, and communicating analytical findings to stakeholders. Required qualifications include proficiency in Python, Polars, NumPy, Pandas, XML, JSON, YAML, and Git. Preferred qualifications include experience with SQL, Plotly, Dash, front-end development, cloud computing providers, and specialized Python data management libraries.

Retail Sales Specialist - Part-Time -$18.00 per hour, plus commission and incentives!

Company: Spectrum

Location: Upper Alton, IL

Posted Jan 22, 2025

Spectrum, a leading TV, internet, and voice provider, is offering a part-time retail sales role with competitive earnings. The position involves selling wireless, TV, and internet products, with targeted hourly earnings of $22.50. Part-time employees working at least 20 hours per week are eligible for comprehensive benefits including insurance and discounted Spectrum services. The role is ideal for digitally savvy, competitive individuals with wireless sales experience. Spectrum provides extensive training, competitive base salary, and generous commission structure. Career advancement is achievable, with most managers having started as Retail Sales Specialists. The job requires thriving in a fast-paced environment, strong communication skills, and the ability to lift up to 35 lbs.

Starbucks barista

Company: Kroger

Location: Villa Park, IL

Posted Jan 22, 2025

PRODUCE/CLERK

Company: Kroger

Location: Downers Grove, IL

Posted Jan 22, 2025

The job description is for a position at Mariano's, a division of The Kroger Company, focusing on providing excellent customer service, maintaining a clean and safe environment, and contributing to sales and profit goals. The role involves promoting corporate brands, assisting with product preparation, and ensuring product quality and freshness. The ideal candidate should have strong communication skills, basic math knowledge, and obtain a food handler's permit. Mariano's, known for its commitment to diversity and inclusion, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Marion, IL

Posted Jan 22, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, and delivering orders to customers' cars. The position requires excellent customer service skills, communication, and the ability to work without supervision. Previous experience in personal shopping, production, or warehouse environments is desired. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Accountant

Company: Discover

Location: Riverwoods, IL

Posted Jan 22, 2025

Independent Optometrist - Walmart

Company: Walmart

Location: Chicago, IL

Posted Jan 22, 2025

Clinical Case Manager Behavioral Health (Cook County, IL)

Company: CVS Health

Location: Oak Park, IL

Posted Jan 22, 2025

CVS Health is seeking a dedicated and experienced medical social worker or case manager with a Master's level unrestricted Social Work licensure in IL (MSW, LCSW) and 2+ years of experience in medical social work or case management. The role involves coordinating care for members with long-term rehabilitation and/or psychosocial needs, implementing case management, psychosocial, and quality of life activities, and providing psychosocial interventions. The position may specialize within a disease area and serve in a consultative role. The company offers competitive pay, comprehensive benefits, and opportunities for professional growth.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2896)

Company: Target

Location: Quincy, IL

Posted Jan 22, 2025

Target offers an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they prefer. The role involves interacting with guests, providing service, and ensuring a positive shopping experience. Key responsibilities include greeting guests, understanding their needs, resolving concerns, and promoting Target's services and loyalty programs. The position requires effective communication, focus in a fast-paced environment, and the ability to multitask. Active engagement is necessary, with a requirement to pick up shifts every 4 weeks via the myTime mobile app. Failure to respond to contact attempts may result in termination.

Payments Solutions Attorney -Vice President, Assistant General Counsel

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 22, 2025

J.P. Morgan Payments Legal team supports a global, innovative payments business within Corporate and Investment Bank. The role of Payments Solutions Attorney - Vice President Assistant General Counsel involves working with a successful team of lawyers, collaborating with global business teams, and providing strategic legal advice. The Legal Department at JPMorgan Chase & Co. is a global team of 2,000 lawyers, known for thought leadership and best-in-class services. The successful candidate should have a JD, 5+ years of legal experience, strong interest in payments solutions, and excellent communication, drafting, and negotiation skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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