Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Merchandise and Stocking Associate

Company: Walmart

Location: Addison, IL

Posted Jan 22, 2025

Sam's Club is seeking a merchandising & stocking associate. The role involves fast-paced tasks such as moving inventory, unloading trucks, and stocking shelves. It's physically demanding but rewarding, akin to being paid to exercise. The associate will ensure members can find products, engage with vendors, and maintain a clean store. Benefits include competitive pay, performance bonuses, and comprehensive health, financial, and paid time off benefits. No minimum qualifications are listed, making it a great entry-level opportunity.

Part-Time Administrative Assistant

Company: Addison Group

Location: Chicago, IL

Posted Jan 22, 2025

A Property Management firm is seeking a part-time Administrative Assistant for Monday to Thursday, 9 AM to 2 PM, at their location in the loop. The role involves front desk administration, customer service, and office management. The ideal candidate should have 1-2 years of multi-family industry experience, strong administrative skills, and a customer service orientation. The pay rate is $16/hr.

Lead HR Business Risk & Control Program Specialist

Company: Discover

Location: Riverwoods, IL

Posted Jan 22, 2025

Discover is inviting applications for a role focused on developing and executing risk programs in Human Resources. The job involves identifying, measuring, monitoring, managing, and reporting key operational, compliance, and other risk types. The ideal candidate will have a bachelor's degree in Business Administration, Finance, or a related field, along with 4+ years of experience in risk operations, internal controls, or finance. The role requires stationary work with occasional movement, and the ability to lift up to 10 pounds. The compensation ranges from $77,500.00 to $131,500.00, with additional incentives. Discover offers a range of benefits and is committed to a diverse and inclusive workplace.

Shift Supervisor Trainee

Company: CVS Health

Location: Springfield, IL

Posted Jan 22, 2025

Member Assist Cart Attendant

Company: Walmart

Location: Addison, IL

Posted Jan 22, 2025

Pharmacy Technician

Company: CVS Health

Location: Northbrook, IL

Posted Jan 22, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Senior Manager, Payments Products

Company: Discover

Location: Riverwoods, IL

Posted Jan 22, 2025

Discover is inviting applications for a Senior Manager, Payments Products role. The position involves developing and managing international issuer products and services in digital payments and tokenization. Key responsibilities include understanding market dynamics, defining product strategy, and collaborating with internal teams. The ideal candidate should have a bachelor's degree, 6+ years of relevant experience, and people management skills. Bonus points for digital/tokenization experience. The role offers a competitive salary and benefits package.

Content Strategy Director

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 22, 2025

Registered Nurse

Company: DaVita

Location: Chicago, IL

Posted Jan 22, 2025

DaVita is recruiting a Registered Nurse for a full-time position in a hospital setting, specifically for Ascension St. Mary's Hospital and Ascension Resurrection Medical Center in Chicago, Illinois. The role involves delivering care to patients with end-stage renal failure or chronic kidney disease, often dealing with multiple co-morbidities. The nurse will oversee a group of patients, conduct observations, measure stats, and set up machines. The position requires a current RN license, an Associate's Degree in Nursing, and experience in renal therapies. DaVita offers comprehensive benefits, a supportive team environment, and opportunities for professional growth.

Internship: Engineering (Air to Air Refueling) - Davenport, IA

Company: Eaton

Location: Rock Island, IL

Posted Jan 22, 2025

Eaton's AER MSD Mission System Division is currently recruiting for an Engineering Intern position. The hourly rate is $20.77 - $25.96, with pay based on college status. The internship offers real-world experience and mentoring in a dynamic, fast-paced aerospace and defense manufacturing environment. Interns could work in mechanical, software, or electrical capacities, applying engineering principles to well-defined problems. Key responsibilities include developing new products, participating in component testing, and researching new technologies. Required qualifications include at least one year of engineering study at an accredited institution, a minimum cumulative GPA of 2.8, and U.S. work authorization. Preferred qualifications include problem-solving experience, presenting technical information to non-technical audiences, and writing test plans.

Lead Financial Crimes Investigator

Company: Discover

Location: Riverwoods, IL

Posted Jan 22, 2025

Discover is offering a job opportunity for an experienced Financial Crimes Investigator. The role involves conducting detailed investigations across various areas including suspicious activity, know your customer, watch list screening, anti-bribery and corruption, and more. The successful candidate will review customer/partner demographics, transactional activity, and potential bribery or corruption activities. They will also support the maintenance of anti-money laundering functions and drive process improvements. The ideal candidate should have a Bachelor's Degree in Business Administration, Finance, Law, or related field, and 6+ years of experience in AML, ABAC, Fraud, Legal, Regulatory Compliance, Financial Analysis, or related field. The base pay ranges between $77,500.00 to $131,500.00, with additional incentives possible. Discover is committed to a diverse and inclusive workplace.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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