Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Cyber Systems Operations

Company:

Location: Peoria, IL

Posted Jan 22, 2025

The Air Force emphasizes the importance of securing its advanced computer and software systems, which is the responsibility of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and protection from external threats. They enhance the Air Force's capabilities and provide secure systems. To join the Air Force, applicants must meet certain requirements including educational qualifications, ASVAB score, completion of specific courses, background investigation, and age restrictions.

Employee Tax & Immigration - Payroll and Employment Tax

Company: Accenture

Location: Chicago, IL

Posted Jan 22, 2025

Accenture is seeking an Employee Tax & Immigration (ET&I) Manager to join the Global Tax Group within the Finance department. The role involves interpreting tax regulatory requirements, managing related risks, setting tax policy, and providing tax planning advice. The manager will also handle controversy/audit matters, demonstrate leadership, and offer customer service. Key responsibilities include interpreting tax regulatory changes, advising on tax implications for policies, and managing payroll taxes. The ideal candidate should have a university degree, preferably in a related field, and at least 5 years of experience in a big 4 expatriate global mobility/employment tax role. Strong international tax technical skills, excellent communication skills, and the ability to work with remote, multicultural teams are required. The role offers opportunities for global projects and initiatives.

Senior Manager - Aircraft Cybersecurity

Company:

Location: Chicago, IL

Posted Jan 22, 2025

United Airlines is inviting applications for a Senior Manager - Aircraft Cybersecurity Operations role. This position involves leading a team of cybersecurity engineers to ensure end-to-end security architecture of United's aircraft-related products. The role requires aviation experience, strong technical communication skills, and experience in risk management. United offers a competitive benefits package and values diverse experiences. The ideal candidate will have a STEM or Engineering degree, 9+ years of related experience, and knowledge of aviation cybersecurity and IT security best practices.

Specialty Sales (Style, Tech, Beauty) (T0078)

Company: Target

Location: Alton, IL

Posted Jan 22, 2025

Target, a Fortune 50 company, is offering a Style Consultant position with a starting hourly rate of $15.75 USD. The role involves providing excellent guest service, maintaining product availability, and creating an inviting shopping environment. Key responsibilities include greeting guests, understanding their needs, replenishing the sales floor, and executing visual merchandising. The position requires strong interest in apparel, effective communication, and the ability to work in a fast-paced environment. Target values teamwork, guest satisfaction, and offers comprehensive benefits.

Senior Manager - Aircraft Cybersecurity

Company:

Location: Evanston, IL

Posted Jan 22, 2025

United Airlines is inviting applications for a Senior Manager - Aircraft Cybersecurity Operations role. This position involves leading a team of cybersecurity engineers to ensure end-to-end security architecture of United's aircraft-related products. The role requires aviation experience, strong technical communication skills, and experience in risk management. United offers a competitive benefits package and values diverse experiences. The ideal candidate will have a STEM or Engineering degree, 9+ years of related experience, and knowledge of aviation cybersecurity and IT security best practices.

Small Business & Growth Business - Account Executive - Chicago

Company: Salesforce

Location: Chicago, IL

Posted Jan 22, 2025

Salesforce, a Customer Company, is hiring for a Territory Account Executive/Account Specialist role in Sales. The role involves selling the entire Customer 360 Platform or specific clouds to customers, requiring 2-5 years of full-cycle sales experience. Salesforce offers world-class enablement, on-demand training, and a strong focus on employee development and benefits. The company is committed to equality, diversity, and community service.

V&A Communications

Company: Accenture

Location: Chicago, IL

Posted Jan 22, 2025

Accenture is seeking a marketing program manager with strong communication, project management, and stakeholder management skills. The role involves overseeing marketing and communications for Accenture's acquisitions, primarily in North and South America, from sign-off to close. The candidate should have a background in integrated marketing and communications, media relations, or internal communications. Key responsibilities include directing M+C workstreams, ensuring strong project management, building core messages, and overseeing an integrated communications plan. The role requires flexibility, strong communication skills, and the ability to work in a fast-paced environment.

Senior Manager - Aircraft Cybersecurity

Company:

Location: Chicago, IL

Posted Jan 22, 2025

United Airlines is inviting applications for a Senior Manager - Aircraft Cybersecurity Operations role. This position involves leading a team of cybersecurity engineers to ensure end-to-end security architecture of United's aircraft-related products. The role requires aviation experience, strong technical communication skills, and experience in risk management. United offers a competitive benefits package and values diverse experiences. The ideal candidate will have a STEM or Engineering degree, 9+ years of related experience, and knowledge of aviation cybersecurity and IT security best practices.

Packaging Associate/Nights (7PM to 7AM)

Company: Pactiv

Location: Hickory Hills, IL

Posted Jan 22, 2025

Pactiv Evergreen Inc. is currently hiring for a full-time position with a starting wage of up to $16.44. The role involves safely and effectively packing finished goods and preparing them for shipment. Responsibilities include feeding material into machines, inspecting products for defects, and performing quality checks. The ideal candidate should have previous experience in a fast-paced manufacturing environment and be able to work effectively as part of a team. Pactiv Evergreen Inc. offers competitive wages, monthly performance incentives, and a robust benefits package including health insurance, disability and life insurance, a 401(k) savings plan, and paid time off. The company is committed to a diverse and inclusive workforce and is an essential part of the nation's food supply chain.

Shift Lead

Company: Walgreens

Location: Chicago, IL

Posted Jan 22, 2025

The role involves managing store operations, including opening and closing, handling cash, managing inventory, and ensuring a positive customer experience. Responsibilities also include assisting with warehouse and vendor processes, maintaining store systems, and ensuring compliance with laws and company policies.

Cyber Systems Operations

Company:

Location: Jacksonville, IL

Posted Jan 22, 2025

The Air Force relies on advanced computer and software systems to stay ahead of the curve. Cyber Systems Operations specialists design, install, and support these systems to ensure they operate properly and remain secure. To join the Air Force, applicants must meet several requirements, including a high school diploma or equivalent, completion of a cyber system elements course, and a Single Scope Background Investigation.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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