Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Large Loss Property Adjuster - Field Estimating – Chicagoland, IL

Company: Allstate

Location: Springfield, IL

Posted Jan 22, 2025

Allstate is seeking a Complex Field Property Adjuster to provide exceptional service to policyholders. The role involves traveling to customers' homes for on-site inspections, investigating coverage, preparing estimates, and settling claims. The adjuster will handle virtual claims nationwide using platforms like Xactimate and ClaimsX Video Collaboration. The position requires expertise in fire and water losses. Key responsibilities include acting as a customer service expert, investigator, effective communicator, negotiator, problem solver, and recorder. Preferred qualifications include 4 years of outside adjuster experience, proficiency in Xactimate, strong critical thinking and technical skills, excellent communication skills, and the ability to travel. Allstate offers comprehensive training, a competitive salary, and a benefits package including time off, healthcare, and retirement options. The role is based in the posted location and requires residency there.

Pharmacy Technician

Company: CVS Health

Location: Edwardsville, IL

Posted Jan 22, 2025

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to enhancing human-centric health care. The role involves delivering compassionate care, managing prescription tasks, and ensuring regulatory compliance. Successful candidates will demonstrate accountability, caring, collaboration, innovation, and integrity. The position offers career growth opportunities and a comprehensive benefits package.

Lead Data Science Analyst

Company: Discover

Location: Riverwoods, IL

Posted Jan 22, 2025

Discover is seeking a Lead Data Scientist to join their authorization and transaction fraud strategy product team. The role involves driving innovation and process improvement in the end-to-end transaction authorization process, working closely with various teams to build a robust authorization system. The ideal candidate will have a Bachelor's degree in Analytics, Engineering, Statistics, or related field, and 4+ years of experience in Credit Risk, Fraud Risk, Marketing Analytics, Optimization, Operations Analytics, Modeling/Data Science, or related. The role requires strong analytical thinking, SQL skills, and the ability to communicate effectively. The position offers a competitive salary range between $105,500.00 to $147,100.00, along with a range of benefits including Paid Parental Leave, Paid Time Off, 401(k) Plan, and more.

Center Supervisor

Company: CSL

Location: Chicago, IL

Posted Jan 22, 2025

This role involves supervising daily plasma center operations and staff, ensuring efficient plasma collections. Key responsibilities include managing center operations, providing clear instructions, facilitating donor movement, maintaining adequate staffing, conducting error investigations, and participating in performance appraisals. The position also involves adhering to company policies, promoting safety, and maintaining confidentiality. Bilingual skills may be required, and cross-training in technical areas is expected. Benefits include health care options, life insurance, disability coverage, a 401(k) program, paid time off, and observed holidays.

Senior Strategic Account Manager (Remote - US/MidWest)

Company: Ansys

Location: Evanston, IL

Posted Jan 22, 2025

Ansys is seeking a Senior Strategic Account Manager (SSAM) for Healthcare (MedTech and Pharma) accounts. The SSAM will build long-term relationships, secure sustainable revenue, and identify new business opportunities. Key responsibilities include performing sales activities, developing solutions, creating long-term strategies, collaborating with global teams, and facilitating regular touchpoint activities. The ideal candidate will have a Bachelor's degree, 4+ years of experience in technical sales, and strong strategic planning, communication, and organizational skills. Fluency in English and the local language is required, with up to 50% travel expected.

(USA) Optometrist Pre-Grad Intern - Walmart

Company: Walmart

Location: DeKalb, IL

Posted Jan 22, 2025

The role involves supporting optical care and services to customers, including obtaining measurements, verifying prescriptions, and counseling. Clinical care is provided by diagnosing customers and managing treatment of visual problems. The position also involves maintaining the optical area, ensuring it aligns with company policies and standards, and maintaining a safe work environment. Merchandise presentation is crucial, involving stocking, rotating, and organizing products. The role requires selling optical products and services, assisting customers with purchasing decisions, and completing eyewear/contact lens orders. Leadership expectations include respect for the individual, acting with integrity, serving the customer, and striving for excellence. Walmart offers competitive pay, health benefits, financial benefits, and other perks like PTO, disability benefits, and Live Better U education program.

Operations Supervisor - Overnight

Company: Kohl's

Location: Ottawa, IL

Posted Jan 22, 2025

The role of a Supervisor, Distribution Center, involves managing daily merchandise processing through the Fulfillment Network. Key responsibilities include overseeing several departments, maintaining accuracy standards, collaborating with business partners, ensuring dynamic staffing, and managing staff to meet productivity and cost goals. The ideal candidate should have prior experience managing teams in a distribution warehouse, strong interpersonal skills, and knowledge of automated distribution systems. Preferred skills include experience with Operations and Operational Support Systems, automated MHE, and SQL. Kohl's offers a comprehensive benefits package.

Pharmacy Technician

Company: CVS Health

Location: Champaign, IL

Posted Jan 22, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by a single purpose: 'Bringing our heart to every moment of your health.' The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Shift Supervisor Trainee

Company: CVS Health

Location: Chicago, IL

Posted Jan 22, 2025

PT District Support Pharmacist (Floater)

Company: CVS Health

Location: Villa Park, IL

Posted Jan 22, 2025

CVS Health is seeking a Staff Pharmacist to join their team, emphasizing the role's importance in delivering human-centric health care. The position involves managing pharmacy operations, ensuring patient safety, and promoting a culture of empathy and compassion. The ideal candidate will have an active pharmacy license, immunization certification, and a degree in pharmacy. Benefits include comprehensive medical, dental, and vision coverage, a 401(k) plan, and well-being programs.

Cashier/Food Service Worker

Company: Sodexo

Location: Mount Vernon, IL

Posted Jan 22, 2025

Sodexo is seeking a part-time Cashier/Food Service Worker for weekday morning shifts at Center Street Schools. The role involves operating a cash register, assisting with food service, and maintaining a clean and safe environment. Sodexo offers a flexible work environment, training opportunities, and a comprehensive benefits package including paid time off, health insurance, and career advancement. The company values diversity and inclusion, fostering a respectful and fair work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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