Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Senior Data Scientist

Company: Capital One

Location: Chicago, IL

Posted Jan 22, 2025

Capital One is seeking a Senior Data Scientist or Senior Associate Data Scientist for their Compliance & Ethics team in McLean, Virginia. The role involves driving innovation in Compliance Testing using LLMs, partnering with cross-functional teams, and leveraging a broad stack of technologies to reveal insights from vast data volumes. The ideal candidate is innovative, creative, technically skilled, statistically-minded, and a data guru. Basic qualifications include a Bachelor's or Master's degree in data analytics, experience with open-source programming languages, machine learning, and relational databases. Preferred qualifications include a STEM degree, AWS experience, and experience with Generative AI.

GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Starbucks) (T0810)

Company: Target

Location: Rockford, IL

Posted Jan 22, 2025

Target, a Fortune 50 company, is seeking a General Merchandise Expert. The role involves creating a welcoming experience for guests, ensuring product availability, accurate pricing, and presentation. Responsibilities include executing daily workload, managing inventory, and maintaining a safe, compliant work environment. The ideal candidate should possess a welcoming attitude, communication skills, attention to detail, and the ability to work in a fast-paced environment. Target offers training and competitive benefits.

Senior Solution Architect

Company: Leidos

Location: O'Fallon, IL

Posted Jan 22, 2025

Leidos is offering a career opportunity for a Senior Solution Architect to support the Global Solutions Management - Operations II (GSM-O II) contract with the Defense Information Systems Agency (DISA). The role involves establishing strategic solution vision, designing complex solution architectures, and driving program results. The Solution Architect will work on a large, AWS cloud-based solution, supporting DISA's mission and innovation. Key responsibilities include architecture and design, supporting new business development, collaboration with stakeholders, and technical planning. The position is primarily remote but requires travel to GSM-O sites and a DoD Secret clearance.

Specialty Sales (Style, Tech, Beauty) (T1912)

Company: Target

Location: Mundelein, IL

Posted Jan 22, 2025

Target is offering a Style Consultant position with a starting hourly rate of $16.25 USD per hour and a pay range of $16.25 USD - $24.40 USD per hour. The role involves providing an exceptional guest experience, strong operations, and creating engaging in-store presentations. Key responsibilities include greeting guests, understanding their needs, maintaining product availability, and staying updated on industry trends. The position offers skills development in guest service, retail business fundamentals, and visual merchandising. Target values a fun, energetic work environment and seeks team members with a strong interest in apparel, excellent communication skills, and the ability to work both independently and in a team.

Patient Care Technician

Company: DaVita

Location: Belvidere, IL

Posted Jan 22, 2025

DaVita, an Italian term for 'giving life', is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves direct patient care, technician duties, and building relationships with patients. No dialysis experience is required, and extensive paid training is provided. The position offers career advancement opportunities through DaVita's Clinical Ladders program and tuition assistance for those interested in becoming a DaVita RN. The work is physically demanding, requiring long hours on feet, and flexibility to work mornings, evenings, weekends, and holidays.

Specialty Sales (Style, Tech, Beauty, Ulta Beauty) (T1168)

Company: Target

Location: Deerfield, IL

Posted Jan 22, 2025

Target offers a Style Consultant position with a starting hourly rate of $16.75 USD and a pay range up to $25.15 USD. The role involves providing excellent guest service, supporting a guest-first culture, understanding retail business fundamentals, and staying updated on industry trends. Responsibilities include creating a welcoming experience, maintaining product availability, executing visual merchandising, and owning assigned areas. Target values a fun, energetic work environment and seeks team members with a strong interest in apparel, effective communication skills, and the ability to work independently and in teams.

Specialty Sales (Style, Tech, Beauty) (T0865)

Company: Target

Location: Gurnee, IL

Posted Jan 22, 2025

Target, a Fortune 50 company, is seeking a Style Consultant. The role involves providing excellent guest service, maintaining a welcoming environment, and ensuring product availability. Key responsibilities include creating a welcoming experience, understanding guest needs, maintaining an inviting shopping environment, and executing visual merchandising. The ideal candidate should have a strong interest in apparel, excellent communication skills, and the ability to work in a fast-paced environment.

Automation SME - ASRS

Company: Flex

Location: Mundelein, IL

Posted Jan 22, 2025

Accounts Payable Analyst

Company: Wells Fargo

Location: Rosemont, IL

Posted Jan 22, 2025

Wells Fargo Rail is hiring an Operational Accountant. The role involves performing complex operational accounting tasks, providing support to internal business groups, reviewing data for accuracy, and preparing regulatory reports. Required qualifications include 2+ years of Operational Accounting experience, while desired qualifications include Accounts Payable experience, Oracle Financials experience, and strong Microsoft Word and Excel skills. The position offers a salary range of $52,900-$94,100 and comprehensive benefits. Wells Fargo values diversity, equity, and inclusion.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages