Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

PT Support Associate-3

Company: Tory Burch

Location: Rosemont, IL

Posted Jan 22, 2025

Tory Burch is an American luxury lifestyle brand, established in 2004, known for its casual elegance in ready-to-wear, handbags, footwear, accessories, jewelry, home, and beauty. The company empowers women, reflected in its collections and culture, and through the Tory Burch Foundation. It offers a supportive work environment, competitive pay, and benefits focusing on overall well-being. The role involves multi-tasking in a fast-paced retail environment, with opportunities for growth and learning. The company values adaptability, entrepreneurship, collaboration, and client focus.

Mold Maker Apprentice

Company: Jabil

Location: Gurnee, IL

Posted Jan 22, 2025

Jabil is a trusted partner for top brands, offering comprehensive engineering and manufacturing solutions. They strive to make anything possible and everything better, with a commitment to sustainability and community building.

Mercy Care Management Coordinator

Company: CVS Health

Location: Springfield, IL

Posted Jan 22, 2025

CVS Health is seeking a Mercy Care Management Coordinator analyst. The role involves collaborating in the case management process to facilitate appropriate healthcare outcomes for members. The coordinator will provide care coordination, support, and education using care management tools and resources. They will also utilize knowledge of program requirements and community resources to facilitate physical and behavioral healthcare and social services. The ideal candidate should have 2+ years of experience in medical or behavioral health care and proficiency in Microsoft Office applications. A Bachelor's degree is required. The pay range is $21.10 - $49.08, with additional benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more. The application window closes on 01/30/2025.

Associate Service Manager

Company: Morgan Stanley

Location: Chicago, IL

Posted Jan 22, 2025

The Associate Service Manager will work alongside the Service Manager to provide operational support and oversight for the Market, including functions like money movement, trade support, and audit prep. Key responsibilities include leading the Branch in executing strategic priorities, identifying Firm services that meet client needs, and maintaining strong relationships with key partners. The role also involves overseeing service transaction approvals, document handling, and ensuring compliance with Firm policies. The ideal candidate should have a high school diploma or equivalent, relevant industry experience, and necessary securities licenses. Strong leadership, communication, and problem-solving skills are required.

Senior Solutions Consultant e-invoicing

Company: Thomson Reuters

Location: Chicago, IL

Posted Jan 22, 2025

Thomson Reuters is seeking a candidate for a role requiring excellent communication, industry knowledge, and presentation skills. The ideal candidate should have experience with ERPs, cloud SaaS, and P2P/O2C processes, preferably gained from a European e-invoice service provider for at least 5 years. The role involves working closely with sales teams to generate new business revenues, showcasing solutions, answering RFP questions, and providing product feedback. Compensation includes a base salary of $145,000 and a variable component of $25,000. Thomson Reuters offers comprehensive benefits, a culture of equality and inclusion, and opportunities for learning and development.

Principal Product Owner (Datawarehouse)

Company: Discover

Location: Riverwoods, IL

Posted Jan 22, 2025

Discover is inviting applications for a Product Professional role, emphasizing meaningful work, a collaborative culture, and opportunities for growth. The role involves developing and maintaining a product vision, guiding requirements, and ensuring alignment with business initiatives. Key responsibilities include managing risks, coaching teams, facilitating ideation, and partnering with stakeholders. Qualifications include a bachelor's degree in relevant fields and 6+ years of experience in Product Management or Engineering. Bonus points for understanding of Datawarehouse and BI concepts, Product Owner or Product Manager certification, and proficiency in Agile principles.

Branch Office Administrator

Company: Edward Jones

Location: Peoria, IL

Posted Jan 22, 2025

Edward Jones is seeking a Branch Office Administrator (BOA) for a full-time position in Metamora, IL. The role involves working closely with Financial Advisors to help clients achieve their financial goals. BOAs are crucial in delivering exceptional service, understanding client needs, and driving marketing activities. The company offers comprehensive training, a supportive network, and competitive benefits including health insurance, retirement plans, and paid time off. Successful candidates will have strong relationship-building skills, ability to work independently, and proficiency in office technology.

Service & Engagement Team Leader

Company: Target

Location: Peoria, IL

Posted Jan 22, 2025

Construction Project Team Administrator

Company: Equinix, Inc

Location: Peoria, IL / Remote

Posted Jan 22, 2025

Equinix, a global digital infrastructure company, offers a career opportunity as a Construction Project Team Administrator. The role involves administrative tasks such as calendar management, onboarding new hires, and managing travel arrangements. The position requires expert proficiency in MS Office, strong analytical skills, and the ability to work in a fast-paced environment. The targeted pay range varies by location, with San Francisco/Bay Area offering the highest range.

Pharmacy Technician

Company: CVS Health

Location: North Riverside, IL

Posted Jan 22, 2025

Assistant Store Manager

Company: Kohl's

Location: Galesburg, IL

Posted Jan 22, 2025

The Operations Manager or Merchandising Manager role involves overseeing store operations and merchandising, ensuring excellent customer service, and driving sales and profitability. Key responsibilities include managing operational processes, maintaining product levels, leading point-of-sale and customer service departments, and directing merchandising standards. The role also involves training associates, managing talent, and making informed business decisions based on KPIs. Required skills include supervisory experience, strong communication, decision-making, and people management skills. Preferred qualifications include retail experience and a college degree.

Pharmacy Technician

Company: CVS Health

Location: Mundelein, IL

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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