Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

PC Network Support Technician

Company: Northrop Grumman

Location: Rolling Meadows, IL

Posted Jan 21, 2025

Northrop Grumman is seeking a PC Network/Desktop Support Technician for their Rolling Meadows, IL campus. The role involves providing technical support, installing and troubleshooting hardware, instructs users, and ensures security compliance. The ideal candidate has relevant IT experience, Microsoft product proficiency, and a DoD 8570 IAT level II certification. A Secret level security clearance is required. Northrop Grumman offers flexible work arrangements, learning opportunities, and competitive benefits.

Now Hiring Merchandise Associate Part Time

Company: The TJX Companies, Inc.

Location: Vernon Hills, IL

Posted Jan 21, 2025

TJ Maxx offers a dynamic work environment with opportunities for career growth and a focus on customer satisfaction. The role involves delivering excellent customer service, maintaining a clean store, and contributing to shrink reduction goals. The company values diversity and provides a range of benefits including associate discounts, health insurance, and retail experience is preferred but not required.

Pharmacy Technician

Company: CVS Health

Location: South Elgin, IL

Posted Jan 21, 2025

Optician Sam's Club - Full time

Company: Walmart

Location: Joliet, IL

Posted Jan 21, 2025

The job involves providing member service, assisting with purchasing decisions, maintaining merchandise presentation, and operating hardware for transactions. It also includes selling Optical products and services, and upholding leadership expectations such as respect for the individual, acting with integrity, serving the customer, striving for excellence, and maintaining a positive work environment. Benefits include competitive pay, health benefits, financial benefits, paid time off, and other perks like disability coverage, company discounts, and education benefits.

Cook

Company: Sodexo

Location: Niles, IL

Posted Jan 21, 2025

Intern, Design and Construction

Company: CN

Location: Homewood, IL

Posted Jan 21, 2025

Continous Improvement Manager

Company: Eaton

Location: Edwardsville, IL

Posted Jan 21, 2025

Eaton's GEIS division is seeking a Continous Improvement Manager with experience in operations/continuous improvement in a manufacturing environment. The role involves driving Operational Excellence, leading Kaizens, and deploying lean techniques. The salary range is $93750.03 - $137500.04 per year.

Staff Pharmacist

Company: Walmart

Location: Mount Vernon, IL

Posted Jan 21, 2025

The Staff Pharmacist position at Walmart involves being at the forefront of patient communications, building relationships, and advocating for patient wellbeing. The role requires sharing clinical knowledge, leading the pharmacy staff, and utilizing technology. The pharmacist will understand the business, model proper customer service, and stay updated on community health issues. They will provide comprehensive patient care, ensure compliance, and maintain confidential information. The role also emphasizes leadership, respect for individuals, integrity, service to customers, and striving for excellence. Benefits include competitive pay, health benefits, 401(k), stock purchase, and more.

Store Cleaning Associate

Company: The TJX Companies, Inc.

Location: McHenry, IL

Posted Jan 21, 2025

HomeGoods is a retail company with over 500 stores, offering a wide range of products and services. The company values its employees and provides opportunities for growth and development. The job description highlights the importance of customer service, organizational skills, and teamwork. Benefits include associate discounts, health insurance, and paid time off.

(USA) Optometrist Pre-Grad Intern - Walmart

Company: Walmart

Location: Lake Zurich, IL

Posted Jan 21, 2025

The role involves supporting optical care and services to customers, including obtaining measurements, verifying prescriptions, and counseling. Clinical care is also provided by diagnosing customers and managing treatment of visual problems. The position requires maintaining the optical area, ensuring it aligns with company policies and standards, and providing excellent customer service. Leadership expectations include respect for individuals, acting with integrity, serving the customer, and striving for excellence. Walmart offers competitive pay, benefits including health, financial, and paid time off, and education benefits through Live Better U.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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