Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Senior Manager, ESG Controllership

Company: Salesforce

Location: Chicago, IL

Posted Jan 21, 2025

Salesforce is seeking a Senior Manager for ESG Controllership to support the advancement of the company's Environmental, Social, and Governance (ESG) reporting. The role involves assessing regulatory ESG reporting compliance, supporting voluntary ESG reporting, and creating ESG controls for public disclosure. The ideal candidate should have direct ESG reporting experience, strong interpersonal skills, and the ability to work in a dynamic, high-growth environment. Salesforce is committed to equality and diversity, offering inclusive benefits and initiatives.

Store/Price Integrity Clerk

Company: Kroger

Location: Buffalo Grove, IL

Posted Jan 21, 2025

Production Scientist I, Antibody Production and Custom Services

Company: Thermo Fisher Scientific

Location: Rockford, IL

Posted Jan 21, 2025

Thermo Fisher Scientific Inc. is seeking a highly motivated individual to join their team as a Production Scientist I in Antibody Production and Custom Services. The position involves performing antibody production, purification, and testing processes, collaborating with cross-functional teams, and implementing new manufacturing processes. The company offers a comprehensive Total Rewards package, competitive pay range, and opportunities for growth and advancement.

Senior Operations Manager Engineering & Facilities - Flow Center - Chicago, IL

Company: Target

Location: Chicago, IL

Posted Jan 21, 2025

Target is offering a competitive pay range of $89,700.00 - $161,500.00, with compensation based on factors like labor markets, education, work experience, and certifications. The role of an Engineering & Facilities, Senior Operations Manager involves leading with a focus on safety, continuous improvement, relationship building, communication, and strategic thinking. Key responsibilities include overseeing engineering and maintenance matters, managing operational expenditure and CapEx budgets, coordinating with third-party vendors, and leading a team of skilled professionals. The ideal candidate should have a 4-year degree, proven leadership experience, multi-tasking skills, understanding of TPM and OEE, and experience with material handling equipment and complex systems.

Cashier

Company: Kroger

Location: Evanston, IL

Posted Jan 21, 2025

The job description outlines the responsibilities of a Cashier/Checker, including providing excellent customer service, maintaining a safe and clean environment, and adhering to company policies and procedures. The position requires strong communication skills, basic math knowledge, and the ability to handle stressful situations. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, and tuition reimbursement.

Technical Project Manager

Company: Feastables

Location: Chicago, IL

Posted Jan 21, 2025

Feastables, backed by MrBeast, aims to become the go-to snacking brand for future generations. They are committed to transparency, superior quality, and innovation, offering a diverse product range. The company is seeking a Technical Project Manager to ensure technical readiness of products and projects, collaborating with cross-functional teams and managing project timelines. The ideal candidate should have 5+ years of experience in project management, preferably within the CPG industry, with a strong understanding of technical readiness requirements and proficiency in project management tools.

Merchandise Associate

Company: The TJX Companies, Inc.

Location: Deerfield, IL

Posted Jan 21, 2025

Marshalls, a retail store, is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company culture is described as positive, with a focus on embracing change and encouraging each other. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $14.05 to $14.55 per hour.

Pharmacy Technician

Company: CVS Health

Location: Chicago, IL

Posted Jan 21, 2025

Lead Data Science Analyst

Company: Discover

Location: Riverwoods, IL

Posted Jan 21, 2025

Discover is inviting applications for a role that involves working closely with management to execute analytical initiatives. The job requires expertise in segmentation, optimization, advanced analytics, and machine learning to solve business problems. The role involves creating reports, monitoring performance metrics, and providing insights. The successful candidate will lead the development of advanced analytics, collaborate with cross-functional teams, and deliver effective presentations of findings. Qualifications include a bachelor's degree in a relevant field and 4+ years of experience. Bonus points for a master's degree. The position is primarily stationary, indoors, and does not require travel. Compensation ranges from $105,500.00 to $147,100.00, with additional incentives. Discover offers a range of benefits and is committed to a diverse and inclusive workplace.

Consulting, Specialist Master

Company: Deloitte

Location: Chicago, IL

Posted Jan 21, 2025

Deloitte Consulting LLP is hiring a Consulting, Specialist Master in Chicago, IL with potential for 50% travel nationally. The role involves managing IT projects, data ecosystem implementation, and ensuring data quality. The candidate must have a Master's degree and 3 years of related experience, including leading teams in data management, analytics, and product development. The position offers a competitive salary and benefits, with a focus on professional development and a diverse, inclusive culture.

Bakery/Deli Clerk

Company: Kroger

Location: Oak Park, IL

Posted Jan 21, 2025

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at Food 4 Less. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, and maintaining freshness. The role involves using bakery equipment, adhering to food safety regulations, and promoting a positive customer experience. The ideal candidate should have customer service skills, stress management abilities, and effective communication. Previous bakery or retail experience is beneficial. Food 4 Less, part of the Kroger family, values respect, honesty, and diversity, offering comprehensive benefits including healthcare, flexible scheduling, and career growth opportunities.

Program Manager - Medical Manufacturing

Company: Flex

Location: Buffalo Grove, IL

Posted Jan 21, 2025

Flex, a diversified manufacturing partner, is seeking a Program Manager - Medical Manufacturing for a role in Buffalo Grove, IL. The successful candidate will guide a team of cross-functional experts, overseeing project development, implementation, and customer satisfaction. Key responsibilities include organizing program schedules and budgets, tracking metrics, managing interdepartmental activities, and maintaining excellent customer relations. The ideal candidate will have a Bachelor's Degree in engineering or related field, 7+ years of operations and manufacturing program management experience, and fluency in Spanish and English. Flex offers a comprehensive benefits package including medical, dental, vision, life insurance, 401K matching, PTO, tuition reimbursement, and employee discounts.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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