Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Pharmacy Technician

Company: CVS Health

Location: Northbrook, IL

Posted Jan 21, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Analyst, Case Management-MUST RESIDE IN Macon, Moultrie, Piatt, or ChampaignCounties

Company: CVS Health

Location: Mattoon, IL

Posted Jan 21, 2025

CVS Health is seeking a Case Manager Analyst for a telework position with 50-75% travel requirement. The role involves facilitating appropriate healthcare outcomes for members through care coordination, support, and education. Required qualifications include a minimum of 2 years of experience in behavioral health, social services, or human services, and 2 years of case management experience. A Bachelor's Degree or non-licensed master level clinician in behavioral health or human services is required. The position offers a competitive pay range, comprehensive benefits, and opportunities for career growth.

STR MGMT/BAKERY DEPT LEADER

Company: Kroger

Location: Naperville, IL

Posted Jan 21, 2025

The job description involves creating an outstanding customer experience, maintaining a safe and clean environment, achieving sales and profit goals, and directing the Bakery department. Responsibilities include promoting trust, collaborating with associates, developing performance goals, training associates, adhering to laws and guidelines, and ensuring food safety. The ideal candidate should have effective communication skills, basic math knowledge, stress management abilities, a food handler's permit, and preferably high school education, management experience, bakery experience, and retail experience. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Regional Video Sales Manager: Illinois & Indiana

Company: Motorola Solutions

Location: Chicago, IL

Posted Jan 21, 2025

Motorola Solutions is seeking a sales professional with a hunter mentality to drive territory engagement and sales in the Midwest region, specifically Illinois and Indiana. The role involves partnering with distributors, integrators, and end-users, solving technical issues, and maintaining best practices within the CRM Salesforce. The company offers a competitive base salary range, comprehensive benefits, and an inclusive culture. The ideal candidate should have 4+ years of complex technical sales experience or 2+ years in video security/access control field sales, with a proven track record of exceeding quota expectations.

Domain Consultant Manager

Company: Palo Alto Networks

Location: Chicago, IL

Posted Jan 21, 2025

Palo Alto Networks is dedicated to being the cybersecurity partner of choice, ensuring a safer digital world. They value innovation, collaboration, and integrity. As a Domain Consultant Manager, one would lead a team providing technical expertise in network security and zero trust journeys, evangelizing industry leadership. The role involves recruiting, training, and mentoring Domain Consultants, developing training curricula, and providing technical leadership in customer interactions.

General Merchandise Team Leader

Company: Target

Location: Lake Bluff, IL

Posted Jan 21, 2025

Target is offering a competitive pay range of $23.25 - $39.50 per hour, with additional benefits such as health insurance, 401(k), employee discount, and various leave options. The role of a General Merchandise Team Leader involves leading a team, managing daily operations, ensuring product availability, and maintaining a guest-first culture. The job requires strong leadership, communication, and time management skills. Target values diversity, ethical conduct, and safety, and offers comprehensive training for new hires.

Lifecycle Marketing Manager/Senior Manager (Hybrid)

Company: Enova

Location: Chicago, IL

Posted Jan 21, 2025

Enova, a leading financial technology company in Chicago, is seeking a Lifecycle Marketing Manager to join their growing OnDeck brand. The role involves developing and implementing lifecycle strategies, leading a team of marketers, and collaborating with cross-functional teams. Responsibilities include driving customer engagement, retention, and acquisition, as well as managing CRM tools and tools. The ideal candidate should have 10+ years of experience in lifecycle marketing, preferably in financial services, with expertise in data analysis and team leadership.

FROZEN FOOD/LEAD CLERK

Company: Kroger

Location: Chicago, IL

Posted Jan 21, 2025

The job description is for a position that involves creating an outstanding customer experience, maintaining a safe and clean environment, achieving sales goals, and directing department functions. Responsibilities include promoting trust among associates, communicating company information, training associates, adhering to laws, and developing a department business plan. Qualifications include effective communication, basic math skills, and management experience is desired. The company, Mariano's, is part of the Kroger family and offers comprehensive benefits.

Bakery/Deli Clerk

Company: Kroger

Location: Southport, IL

Posted Jan 21, 2025

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness, recommending items, using equipment according to guidelines, preparing foods according to logs, measuring ingredients, labeling and stocking merchandise, reporting discrepancies, understanding store layout, staying current with ads, gaining product knowledge, maintaining inventory, ensuring proper temperatures, promoting trust, answering customer questions, adhering to food safety regulations, reinforcing safety programs, displaying a positive attitude, practicing preventive maintenance, and reporting accidents or issues. The role requires strong customer service skills, stress management, effective communication, basic math, and the ability to obtain a food handler's permit. Previous bakery or deli experience is beneficial. The company values respect, honesty, integrity, diversity, inclusion, and safety.

Dishwasher

Company: Sodexo

Location: Chicago, IL

Posted Jan 21, 2025

Pharmacy Technician

Company: CVS Health

Location: Chicago, IL

Posted Jan 21, 2025

CVS Health emphasizes a heart-centric approach to healthcare, focusing on enhancing human-centric services. The company aims to transform healthcare by improving access, lowering costs, and providing personalized, convenient, and affordable solutions. Pharmacy Technicians play a crucial role in delivering operational and service excellence, ensuring accurate and timely prescription fulfillment, and contributing to positive patient experiences. CVS Health offers comprehensive benefits, a supportive work environment, and opportunities for growth and development.

Pharmacy Intern

Company: CVS Health

Location: Minooka, IL

Posted Jan 21, 2025

CVS Health offers challenging opportunities for pharmacy interns to learn and grow professionally. The company is committed to increasing access, lowering costs, and improving quality of care. As a pharmacy intern, you will play a critical role in ensuring a safe and effective Retail Pharmacy work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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